"no water in the shower"

"Lamp didn’t work, I had to clean the toilet & tub before I used it as there was visible dirt, etc. I booked for the week but had to have my key reprogrammed several times as evidently they only programmed for one day at a time. No room cleaning—mine was “accidentally” missed. Police involved incident w a swat door shield, having to break into a room, had bins, gloves, additional police “clean up”. Videoed police breaking into a vehicle in the hotel parking lot right outside my window....

"We were very impressed with just about everything regarding this hotel! Would highly recommend and this will definitively be on our future hotel list with future trips to Minneapolis."

"It was fine but probably will stay there again"

"My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

"Easy check in"

"The room appeared clean, and it looked as though the hotel was undergoing some updates. My main concern, however, was safety. Around midnight, someone repeatedly knocked on our door while standing off to the side, out of view. We told them through the door that they likely had the wrong room, but they continued knocking without responding or identifying themselves. We did not feel comfortable opening the door. We called the front desk, though communication was difficult, and while staff may...

"We arrived on a Friday. There was plenty of parking. Front desk was fast and easy. They offered us whichever floor we wanted. We choose to stay on the main floor. The room was clean and the beds were soft and comfortable. Bathroom was clean. The only thing was the shower handle was hard to turn and the toilet surprised us with it's powerful flush. In the morning we had breakfast. Eggs, sausage, potatoes, cereal, pancakes, fruits, yogurt, juices, etc... It satisfied all of us. The property sits...

"Expedia claimed there was extras like couch in room when booked vs other rooms for more. No couch, room was dirty. Hotel told us we need to talk to Expedia about it. Expedia live AI agents unable to assist. Good luck getting real customer service with Expedia."

"Moxy is located in a very rough neighborhood. There is vandalism, theft and breaking into cars. There is no parking and you need to pay for parking on the street. So, if you arrive late, you need to run to the hotel for reasons of safety. The room is very small, no amenities and a terrible smell of dust. The receptionist on the first day was very impatient and assured me that the neighborhood is very safe. I then saw a guy smash the bus stop glass and my car window. He also notified me that he...