"Staff was amazing. Rooms were scary. We slept on top of the covers. Did not use the bathrooms. At $120 a night, my expectations were higher. I do appreciate the staff. She was very helpful. Parking was also a challenge. Staff helped me get a decent spot."

"We love the sister hotel in walla walla do we decided to give the sparrow a try. The staff and customer service were absolutely amazing. The hotel wasn’t super clean, our bathroom was dirty and the hallway smelled of strong air freshener covering up pet accidents, lots of stains on the carpet. It’s a great location walkable to everything downtown and the coffee shop was amazing."

"We never stayed at Urban Suites Hotel, apparently they could not find our reservations, their system could not see our name. We told him we were leaving and We left with no where to stay for 5 days. We went to my daughter's home and searched for another hotel. We ended up paying more since it was last minute. Urban Suites had a horrible smell of stale cigarette smoke and the indoor pool was out of order for another 2 weeks according to front desk. He just said "sorry" no explanation as to how...

"It’s always great when we stay"

"It was a very beautiful facility. I like the amenities of the room and it was comfortable. The room could have been cleaner, I am a stickler for that. I found dirty knife in the knife rack. The factory next door was noisy, if I come back I know what side of hotel to not stay on."

"Staff was good."

"The hallways were not vacuumed, our room needed more towels and the front desk said they didn’t have more towels so we had to wash our own towels. There was mold in the bathroom, and rust on some of the fixings. It smelled like marijuana in the hallways. We were there for 6 days and did not get one visit from housekeeping. We had to get our own toilet paper and garbage bags. The mini-refrigerator rattled. The parking lot was the smoking section, and no signage saying “no smoking” so we had to...

"Great place to put youre feet up for the night."

"Everything we needed. Comfortable!"

"Great"

"Quiet. Clean worked well for us."

"Beautiful hotel, peaceful! Great rate and breakfast with the Omelet was spot on."