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"Quiet. And easy access to the airport."

"ホテル自体の問題ではないと思いますが、真夜中（1-3am)に上階のテーブルを引く音や、扉を強く締める音等が響いて眠れませんでした。"

"First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

"The staff at Best Western The Lagoon Manado were excellent. Sonya / David and their team made sure to give us the utmost attention and care beyond our expectations. They truely deserve a commendation. However, the hotel pool bar currently isn't operational (it would be nice if it was). Also, some of the windows on our room were not sound-proofed properly and as a result we were often awoken in the middle of the night by loud noises from the outside. Perhaps the windows could do a revamp."

"The breakfast was just okay, not much variety, and only one protein choice, usually fried. The customer service wasn't great either, and I didn't feel like I got my money's worth. On my last day, they suddenly gave me a menu and said I could pick something if I didn't like what was available. I was there for four days and never got that option before. I guess it was their last attempt to fix things, but it was too little, too late."

"No problems at all! I've stayed here a few times by now and the best part is the consistency. It'll be a comfortable stay every time."

"What a grand lobby, in its day this must have been magnificent. Rooms are tired, staff were very helpful."

"近くにスーパーマーケットがあり便利です。コストパフォーマンスは最高です。完璧を求める人は一流ホテルに泊まるべきです。"

"Pada pukul 3 pagi, terdapat beberapa tamu yang berbincang-bincang dengan suara keras di luar kamar, namun pihak hotel tidak menindak tegas mereka. kemudian, dikarenakan kamar yang kurang kedap suara, hal itu terdengar jelas hingga ke kamar."

"Nice"