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"Very helpful staff"

"施設内は、掃除が意気届いていていい感じでした。"

"お食事は朝夕とも美味しかったし綺麗でしたがお部屋内のバスマット・内線電話の設置が無くフロントへの連絡が出来ずわざわざフロントまで行かなければならない　貸切風呂は予約なしで別料金も掛からず良いが前に使っていると髪の毛などが浮いていて湯船が汚い　施設が綺麗なのに残念でした"

"部屋もそれなりに綺麗で、風呂場からは外の景色（富士山）が見える窓が有りいい感じでした。 　又、朝食も思ってたより種類が多くて満足出来ました。"

"Very good 👍"

"This hotel was perfect for our quick stay. We hiked Mt. Fuji and they lets us store a bag for three days. Check in was easy and the breakfast was delicious Japanese cuisine. Good AC and Wifi. I highly recommend."

"The public baths and amenities were AWESOME! However there were a group of tourists who didn’t know how to behave. Please READ and OBSERVE all rules before entering. If you and your family/friends are unable to do very base protocols, then stay away from public baths. Your type of inappropriate behaviours create negative emotions about tourists and will get the good tourist banned."

"設備は古いが、きちんと清掃、メンテナンスされていて快適だった。 ドアの音はよく響いてちょっとびっくりした"

"全てが高品質 選んで損なし"

"First off I will say the location of this hotel is the WORST! it is far away from everything and yes you may see Mount Fuji but they have no shuttle to the outlets or anything. Me and my husband had to rent a car. It’s a very nice hotel but staff were RUDE, even the kitchen crew were being very rude!! Only nice things I can say is the complementary breakfast was good. I will never stay here again."

"I loved the Mt. Fuji accents in the room, especially the toilet paper. The staff were welcoming, the property was nicely maintained, the breakfast was nice with both Japanese and western options, and the indoor/outdoor baths and changing area were all clean and in good condition. The only thing about this property that I did not enjoy was the noise of trains from Mishima station. I expected the sounds to subside after the last train, but on this stretch of the line there are also trains...

"富士駅へのシャトルバスはよい"

"The whole experience was awesome. Love their traditional dinner and breakfast. Friendly staff."

"Nice to have your own onsen in the room"

"サービスがとっても良かった。ラウンジでのスナックやドリンクのサービスが思っていたより充実していて、本を読みながら寛げた。ただお菓子が補充されず、後から来た人は食べられなかったみたい。夜のアルコールとおやつのサービスも最高だと思う。お団子やプリンまであって驚いた。 お風呂は露天風呂は無くやや狭めだがお湯がとっても良くゆっくり浸かれた。また2つある貸切風呂は空いていればいつでも入浴可能なのが良かった。こまめに清掃に入ってくれたら尚良いと思う。 雨で足湯は入れなかったが、雰囲気が良かった。 食事も朝夜共にビュッフェ形式で、品数も充分。メニューも工夫されているように感じて好感が持てた。 外国人スタッフが多かったがみなさん丁寧で困る事は無かった。 小さいお子さんが遊べるスペースなどもありご家族連れにもいいと思う。ただロビーで走り回るのは勘弁して欲しかった。またゆっくりホテル時間を楽しみに来たいと思った。"

"Wonderful property with great hot spring facilities"

"My only complaint is that I didn't stay there longer. The area and hotel are so calm and peaceful, and the beach views are unbelievable. Definitely recommend for those hoping to get off the beaten path. I'd recommend two nights so you get really get a chance to relax and take advantage of the baths, pool, and beach."

"Superbe emplacement au bord du lac Ashi, avec une vue absolument magnifique. La chambre avec vue sur le lac est un vrai coup de cœur, un petit plus qui rend le séjour encore plus magique."

"The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden."