10/10, Excel·lent
Kerrie
Viatge de negocis, Viatge en família
10 d’ag. de 2025
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
The hotel lobby was beautiful and smelled amazing when entering. Check in process was extremely slow with one person working and several people checking in. My husband, my sister, my two nieces and I were there for my aunts funeral. We reserved two separate rooms and were informed we would be on separate floors. While the rooms were spacious and appeared clean, the air conditioning unit was covered in dust inside the vents and struggled to keep the room cool and comfortable. The bathroom had splatters of brown on the walls in places that appeared to have been there for a while, as I tried to clean them but my attempts failed. While using the iron I noticed white flakes all over my clothes that I was attempting to press for my aunts funeral. I ended up having to use a wet cloth to scrub my clothes to clean off the marks. Only two regular coffee pods were placed in the basket and I had to go to the front desk to request more. I had to ring the bell, as no one was present at the desk. After waiting a young man with blonde hair appeared and seemed annoyed for being bothered.
There is a partially abandoned strip mall next to the hotel that sits behind the McDonald’s. We noticed trash along the sidewalks and the only stores still open were a tobacco, liquor and hair salon.
I did meet a very pleasant young woman who works the early mornings at the hotel and prepares breakfast, I wish I would have caught her name, as she was very personable and pleasant to speak with.
Kerrie
Estada de 2 nits (ag. 2025)