Senses Riviera Maya Oceanfront Boutique hotel - Adults only accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: en qualsevol moment. S'aplica una taxa per fer el registre d'entrada abans de l'horari establert (el servei està subjecte a disponibilitat).

A quina hora es fa el registre de sortida a Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Registre de sortida: migdia. Si s'abona un càrrec, es pot fer el registre de sortida més tard de l'horari habitual (servei subjecte a disponibilitat).

Senses Riviera Maya Oceanfront Boutique hotel - Adults only ofereix un servei de connexió amb l'aeroport?

Sí, hi ha un servei de connexió amb l'aeroport (cal sol·licitar-lo). S'aplica la taxa següent: 150 USD per vehicle.

A Senses Riviera Maya Oceanfront Boutique hotel - Adults only hi ha cap règim amb tot inclòs?

Alguns dels plans de tarifes que s'ofereixen en aquest hotel incorporen règims amb tot inclòs.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Ressenyes, Ofertes i Fotos 2026

Q: Senses Riviera Maya Oceanfront Boutique hotel - Adults only té piscina?

Sí, aquest allotjament té una piscina a l'aire lliure.

Q: On es troba Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Aquest hotel a Platja del Carme es troba al costat d'un camp de golf. És a primera línia de platja i a menys de 2 km de les atraccions següents: Paradise Beach i Camp de Golf Playa Paraíso. Platja de Maroma i Ecoparc Tres Rius també són a menys de 15 km.

Informació sobre el barri

Senses Riviera Maya Oceanfront Boutique hotel - Adults only es troba a Platja del Carme, al costat d'un camp de golf i a la platja. Camp de Golf Playa Paraíso i Camp de Golf El Camaleón Mayakoba són dues opcions excel·lents per a aquells que busquen unes vacances actives, però si prefereixes submergir-te en la naturalesa, Paradise Beach i Platja de Maroma són el que busques. Ecoparc Tres Rius i Plaça del Poble de Puerto Morelos són altres dos llocs recomanats per visitar. T'agraden les activitats aquàtiques? Amb una oferta que inclou motos aquàtiques, immersió lleugera i vol nàutic, en aquesta zona podràs triar entre un ampli ventall d'opcions.

Consultar la guia de viatge a Platja del Carme

10/10, Excel·lent

Ashley

17 de gen. de 2026

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

The staff was phenomenal. My room was cleaned and tidy every single day. Everyone was exceptionally friendly.

Estada de 5 nits (gen. 2026)

10/10, Excel·lent

Mark, Kernersville

Viatge en família

16 de gen. de 2026

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Wonderful time definitely a come back to spot

Estada de 2 nits (gen. 2026)

6/10, Acceptable

Michael

15 de gen. de 2026

Què li ha agradat: Neteja

Què no li ha agradat: Estat de l’allotjament i instal·lacions

The food was not good not much selection

Estada de 7 nits (gen. 2026)

2/10, Horrible

ROBERT, Union Beach

Viatge en parella

14 de gen. de 2026

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

We booked Senses even though the reviews were mixed. We definitely weren't happy with the experience we had. The property needs some substantial repairs and maintenance. From the day we arrived, we had no hot water in our shower. We told the lobby staff and they sent the maintenance technician to our room. After several tries, he was able to get lukewarm water. We asked if the issue was just located to our room and we were told that this issue is throughout the hotel and that the water never gets hot. We overheard another couple telling the lobby staff about the lack of hot water. We were able to use the jet tub the whole length of our stay to bath as that did have hot water. We lost hot water in the tub the day before we were supposed to come home but they were able to fix it. We have messages back and forth on WhatsApp regarding both of these issues. The tub we had was cracked and also repaired in a few places. They also removed the shower head in the tub so you couldn't use it to shower. What appears to be a hot tub on the balcony is not. It's just a cold water immersion pool. The food was ok most days and be mindful of the all inclusive package. We were told via WhatsApp that their are limits to the premium alcohol based drinks you can have with your package. The service staff (servers) did all they could to make this an enjoyable experience. Santiago, Christian, and Mesero did an excellent job. I would recommend staying elsewhere until all of the issues can be fixed.

The only hot water in our room was this jet tub. We bathed in this our whole stay

Looking out of the snack bar towards the pool

Estada de 4 nits (gen. 2026)

8/10, Bo

Carla

Viatge en parella, Viatge de negocis

7 de gen. de 2026

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

What a phenomenal boutique hotel. I have never experienced a small boutique property quite like this one. Every room overlooks the ocean and is incredibly spacious—approximately 1,000 square feet—which made the stay feel extra special and serene. This is not a party hotel, as there are no organized guest activities. Instead, it’s a place designed purely for relaxation—perfect for enjoying the ocean views, the pool, and the peaceful atmosphere. Finding the hotel was a bit unusual, as it’s tucked deep into the forest, but that only added to the charm. It truly felt like a hidden gem 💎 with strong Tulum-style vibes. The all-inclusive experience was good, though not exceptional. There is only one restaurant, and the food options are somewhat limited. Portions are quite small, so you’ll likely find yourself ordering multiple dishes to feel satisfied.

Estada de 4 nits (des. 2025)

2/10, Horrible

Brooke

Viatge en parella

3 de gen. de 2026

Què no li ha agradat: Estat de l’allotjament i instal·lacions

Shuttle service did not show up and we waited an hour, later the front desk said he had to pay for my ride because we did not show up, we had what’s ap communication verifying the shuttle was not there, so we took alternate car. We finally arrived at 1 and they said the room would be ready at 2, we walked around and then at 2, they said 3, which was fine. We went to the store and got a few things and came back. They informed us our AC in our room went out, so they were trying to fix it. We waited until 6pm to get in, they comped dinner and drinks for the inconvenience. We got to that room and the sheets had a large stain on them of red color. We requested a new room, the room we received had ac and it was clean. Win? No. We had no water pressure and warm water at best. It was cold showers the entire time. We never complained about the water because by this time nothing was working and nothing was making it better. The food was not good, BUT BUT the service in the restaurant was amazing! The servers were everything! The food may be awful but the servers were perfect! Also, they have a hot tub but they need a 2 hour warning to put water in, we scheduled it for 9pm and let them know at 4pm. When we got ready to use it, it was not filled, cold water and terrible pressure. We gave up at this point. We tried everything to remain hopeful, but the final day when the front desk man named Thomas had an attitude about having to pay for the airport shuttle we didn’t show up to, I gave up

Estada de 4 nits (des. 2025)

10/10, Excel·lent

Robert, Huntington Station

2 de gen. de 2026

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Room was spotless. Service was incredible. Food was excellent.

We will be back next year for the New Year’s Eve party!

Estada de 6 nits (des. 2025)

6/10, Acceptable

Carlos

Viatge en parella

29 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Què no li ha agradat: Comoditats

Room was good, needs improvement, staff was great but food was really flavorless sorry to say it, we will not go back or recommend

Estada de 4 nits (des. 2025)

6/10, Acceptable

Denis

28 de des. de 2025

Què li ha agradat: Neteja, comoditats

Què no li ha agradat: Estat de l’allotjament i instal·lacions

Le bâtiment est pas trop bien entretenu, ont a eu une journée à partir de 5:30 am il démolissait le plafond à côté De Notre porte de Chambre pour réparer le tuyau d’alimentation d’eau principale de tout l’hôtel ont a pas eu d’eau jusqu’à 00:30 le lendemain. Il nous ont offert à 22:30 le doute un transfert pour 1 nuit à un autre hôtel et que les repas n’était pas inclus et qu’on devait revenir à Notre chambre pour 12:00, trop peut trop tard.! Ont a décidé de rester sur place et j’ai demandé un remboursement d’une nuit pour dédommagement ce qu’il ont accepté supposément et j’attends toujours à ce jour depuis 2 semaine. Est-ce normal??? Non. Ma femme est dans le domaine touristique et c’est inadmissible. katiagaron.com

Estada de 5 nits (des. 2025)

8/10, Bo

valentina

Viatge en parella

19 de des. de 2025

Què li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

Was overall pretty nice. Had some issues with our tv and ony got resolved completely the last night we stayed. Otherwise gorgeous place!

Estada de 3 nits (des. 2025)

10/10, Excel·lent

David Robertson

Viatge en parella

13 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Clean, spacious room. Fantastic staff. Santiago at the pool bar/restaurant was great!

Estada de 7 nits (des. 2025)

8/10, Bo

Rachel

Viatge en família

7 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

We stayed at Senses by Artisan the 1st week of Dec 2025. The Service Staff like Chewie (nickname) and Pedro, keep the place alive. Its clean, the beaches are beautiful. The room and view were awesome, the beds are comfortable except the pillows(awful). Downside was the front desk staff, it always felt like we were bothering them. You do need to taxi or drive anywhere to see stuff but this didn't bother us. Overall, we enjoyed our stay.

Estada de 5 nits (nov. 2025)

6/10, Acceptable

Julie Ann, Lancaster

Viatge en família

5 de des. de 2025

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

The room really needed updated. Old dirty rugs. Staff was good. Food was very good. Poor selection of alcohol unless you paid alot more. Hotel hallway ceiling fall down last day. Couldn't recommend. Resort fee was an over charge.

Estada de 4 nits (des. 2025)

8/10, Bo

michelle

Viatge en parella

30 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

el personal bastante atento, la habitación estaba limpia y es bastante grande. lo único malo que la tina de afuera no funcionaba, pero de ahí en fuera todo súper bien, la comida muy rica y los snacks también.

Estada de 2 nits (nov. 2025)

2/10, Horrible

Anthony Lawrence Steven

Viatge en parella

26 de nov. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Què no li ha agradat: Comoditats

They didn’t have anything to do. And the food wasn’t good.

Estada de 3 nits (nov. 2025)

10/10, Excel·lent

RAJA

Viatge en parella

24 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

The staff is amazing the place was quiet and clean.

Estada de 3 nits (nov. 2025)

6/10, Acceptable

Muhammad, Vancouver

Viatge en família

23 de nov. de 2025

STAFF GOOD and supportive. Basic food over charged.

Estada de 4 nits (nov. 2025)

10/10, Excel·lent

Shyller

19 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Great really loved it here

Estada de 5 nits (nov. 2025)

10/10, Excel·lent

Carlos Andres Lejtik

Viatge en parella

18 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Está en remodelación pero la atención y la habitación e instalaciones están muy bien

Estada de 2 nits (oct. 2025)

2/10, Horrible

Sequioa

Viatge en parella

17 de nov. de 2025

Què li ha agradat: Neteja

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

If I could leave no stars I would: that place is NOTHING like the pictures. We showed up the pool was cracked up, building rusted, food horrible, and so were the drinks. We checked in went to the room grabbed a bite and a drink and check out immediately!!!!!!! We didn’t even stay one night. AND THEY REFUSE TO GIVE US OUR MONEY BACK! On top of that they don’t even have phones in the room. All convo is through WhatsApp!!!!! DO NOT BELIEVE THE PICTURES AT THIS MOTEL, THEY ARE CALLING A RESORT! AND AGAIN THEY’RE MAKING US PAY FOR NIGHTS WE DIDNT EVEN STAY. VERY LOW BUDGET!

Estada de 4 nits (nov. 2025)

10/10, Excel·lent

Daniel

10 de nov. de 2025

Estada de 4 nits (nov. 2025)

6/10, Acceptable

Johanah joy Rebekka

9 de nov. de 2025

Estada de 8 nits (nov. 2025)

10/10, Excel·lent

Pavlo, sacramento

Viatge en família

8 de nov. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Quiet place. Food and bar was amazing.

Estada de 14 nits (oct. 2025)

2/10, Horrible

Terra

Viatge en parella

30 d’oct. de 2025

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

The front staff was rude. I paid for the all inclusive online and was told I didn't and had to pay again at the resort ( so did multiple people during my stay) there is no easy beach access. My husband cut his foot in their broken down pool. 1 beer available and same repetitive food everyday. Just don't do it

Estada de 5 nits (oct. 2025)

4/10, Deficient

Emilique

Viatge en parella

23 d’oct. de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back

Estada de 4 nits (oct. 2025)

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

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