Troba hotels a Malcolm U. Pitt Field, Richmond i rodalia a partir de 64 €

"As far as Staff is wonderful, the room need!! I would say full renovation! It’s seams like staff cleaning the room, but all overused and looks 50 years old."

"Our breakfast experience was disappointing. The food quality was poor, but the service was worse; the staff member was quite dismissive and initially refused to serve my son, despite him being included on our breakfast card. It took an intervention from the manager to resolve the issue. Ultimately, the service did not meet the expectations promised at check-in."

"Beautiful customer service very nice and clean loved it"

"It was skeptical at first. I didn’t know what we were getting ourselves into, then I met who also was staying there, it was not all that bad. I had a good time. We were not there as much. Pinball is great if you know how to play. Thank you."

"Breakfast was decent. Elevators a little slow. WiFi movies could have been better. Front desk service was friendly. Location was good. Hallway smelled a little stale but otherwise budget friendly. Beds were clean and comfortable."

"Elevators constantly not working over and over "

"Great modern hotel. I booked the Studio with kitchen, living room, desk, huge bathroom, comfortable King bed and full size fridge. It was amazing. Wonderful staff. Everything was so clean. 10 out of 10. "

"The staff at the front desk were super friendly and very helpful with suggestions as to where to go in Richmond. And the room was spacious, clean and very comfortable. "

"We stayed in a two-queen-bed suite and were impressed by how spacious it was. The hotel is relatively new, and everything—from the room to the common areas—felt clean and well-maintained. That said, the hotel gets extremely busy on weekends, especially during events like the Jefferson’s Cup. With so many families staying there, it can get quite noisy at night, with kids running through the hallways and in nearby rooms. If you're a light sleeper or looking for a quieter stay, that’s something to...

"Totally disappointed in my rooms size and the bathroom was a match box size very claustrophobic. Disappointed after waiting to stay in this location with the size of the room. "

"I booked my reservation through Expedia. And I chose book now, pay at property. The day of my check in the hotel tried to run my card information without my knowledge and consent. I made 3 reservations for myself and other in my party, and they tried to run my card for all 3 before we had even checked in. And because the payment would not go through they cancelled the reservation. When I got to the hotel, the staff member said it was their policy to run a card to see if payment would go process....

"Great hotel. Only complaint is parking spaces are very tight"

"For the most part the hotel was acceptable in all aspects. The manager (middle eastern gentleman?) went over and beyond his way to accommodate and welcome us to the property and was super nice!! The downfall to this location is the homeless population that lands on his doorstep loitering on premises, using restrooms, etc. which I’m not sure how much control he has on that? But the property was clean, convenient location and priced competitive. "

"Nice staff "

"Definitely needs refurbishment. Our bathroom sink did not drain, the curtains were torn, the bathroom hook was missing. The room was clean, but it definitely needs updating. Also, the $10 per day fee for parking is ridiculous. It’s a suburban hotel with a large self park lot. We’ve stayed here a lot over the years and it was kind of sad seeing it look so rundown. I’m not sure we would stay there again in the future."

"It’s okay for 1 night stay. But not for longer period. Anyhow; breakfast was good and staff friendly "

"The breakfast was very good, room was clean and the service very good."

"Drury does all the basics right! "

"During our stay, the staff asked our guest (a young adult visiting from out of town) for identification while my husband was away. Despite us having already paid for the room, they told our guest he needed to leave. As a result, both my husband and our guest were removed from the property. We were told we would receive a refund for one night; however, Expedia has since informed us they have been unable to reach the property to process it. The situation was concerning and left us feeling...

"The inn was clean and the hotel staff was very helpful."