If I could give zero stars, I would.
My stay at Dos Playas by Faranda was the worst hotel experience of my life — and I’ve never felt so humiliated while traveling.
From the moment we arrived, things were wrong: no one helped us with luggage after check-in. We climbed stairs in the dark because the hallway lights kept shutting off. Our room door barely closed, the bathroom reeked of sewage, and there was no fan or ventilation. My friend has allergies and struggled to breathe because of the strong sewer smell.
There were no toiletries — not even shampoo. Just one towel per person, expected to be used for body, face, and hair. They didn’t even replace it daily. The pillow had a black stain. The closet was tiny, had only three hangers, no shelves, and worst of all — an open electrical breaker box inside it.
The pool smelled horrible. The food was even worse: cold, bland, and the vegetables were often spoiled.
Reception staff were shockingly rude. One night I lost my room key, and they refused to give me another, making me wait over 30 minutes outside while my friend slept inside.
Worst of all — this was meant to be a birthday gift for my best friend. I planned it with love, and instead I felt ashamed and helpless.
This hotel ruined everything. Do not stay here. It’s not just bad — it’s depressing, unsafe, and a total scam.