"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"

"Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!"

"The property is amazing, great breakfast! Very helpful front desk "

"I arrived at the property and I was turned away claiming they do not receive visa card payments. I never stayed in the hotel and my money was never refunded. Terrible experience. I advise travellers to avoid that place and only go as last resort."

" I liked the vibrant life of Ntinda all day and night long in which this place is nested. I liked to hear the Boda Bodas having their constant honk conversations and concerts, I loved and love my wife more and more every day and I love all these warm, friendly and dignified people all around this place. "