"Spacious room. Nice bed. Ok air conditioning "

"The best hotel ever stayed in from all points of view but especially the friendly and professional staff. "

"The staff went above and beyond to make our stay a wonderful experience. We thank you all for Manila our first trip to San Sebastián memorable. Thank you and we will be back"

"This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend."

"I loved it. Comfortable room and bed. Excellent food. Friendly and helpful staff. Glorious spa and 2 free activities. Indoor and outdoor pools. Overlooking the beach. Short walk to town centre. Some say it needs an external paint job and it does. But that did not spoil my visit. "

" Accueil est professionnel et bienveillant. L'ambiance est chaleureuse et romantique. La chambre était magnifique et la vue lac/jardin apaisante. Propreté irréprochable. La décoration des lieux est soignée. A refaire à la belle saison pour profiter de la piscine extérieure et profiter des nénuphars en fleur. Séjour ressourçant avec une amie. J'ai hâte d'y revenir avec mon mari ! "

"Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!"

"Beautiful hotel with brilliant views. Staff were friendly and hotel gift shop was brilliant. Could only be improved by having steamers or irons in the room. "