"phenomenal hotel in Tokyo. loved it"

"I’ve stayed at this hotel multiple times and continue to love it. The Premier side is very clean and quiet, the location is convenient, and there are plenty of great dining options nearby. The bathrooms are well-appointed, with high-quality amenities, and daily slippers are provided—a nice touch you don’t even always see at properties like the Four Seasons or Ritz-Carlton unless requested. The only drawback is that service can be inconsistent. Some reception staff have limited English and...

"Clean room, comfortable bed and nice staff."

"Wonderful hotel Faultless "

"Excelente servicio, la comida de primera, el desayuno buffet tiene de todo, cerca del palacio imperial para ir a correr"

"Quick free coffee for the morning. Solid comfortable room. Great location."

"The room was excellent and room features were great. LOVED the centrality of this hotel and access to multiple rail lines. Quiet hotel. Breakfast was very good, options were wide but the western options for sides were rather limited. Not a deal breaker and still plenty of food and selection choices. Staff was fantastic. "

"This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t...

"非常に気持ちよく過ごさせていただきました。 最高の思い出です。 "

"The room was luxuriously spacious and we had a wonderful view of the trains. We felt like VIP and loved the toys stadd provided our young son. Top notch service. We cant wait until we stay here again. "

"This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel. "

"Great!!"