"This is the first time we have stayed at this property. The location, accommodations and staff were fantastic. I was especially impressed by the customer service provided by the staff. Every staff member greeted us personally, asked if we needed anything and invariably wished us a good day. The staff alone made our stay a pleasure-able experience. "

"Absolutely gorgeous hotel with amazing staff!"

"Fire station across the street. However not a huge problem."

"This is one of the nicest hotels I’ve stayed in—it’s a beautiful, well-located property with top-notch front desk staff and many thoughtful extras. "

"It was. Clean. Nice. But nothing special "

"This hotel is splendid. The staff go above and beyond, tge amenities are endless. "

"Amazing service!"

"Best hotel in Boston without question! The staff are exceptional, very friendly and attentive. The masseuses at the spa, especially (I believe her name was) Paula are very skilled and helpful with sore muscles and joints after traveling. La Padrona, Amar, and The Long Bar all have delicious food. I will definitely be back! "