"スタッフの対応が素晴らしかったです"

"I sent an email earlier requesting for early check in because I was travelling with little kids since 4am. Firstly, I didn’t get any response to my request. Secondly, the hotel asked me to pay if I wanted early check in. So unfair. I have had better experiences at other hotels"

"Schone kamer, goed ontbijt. Fitness ruimte was oké, wat gewichtjes zouden fijn zijn. De heren bij de receptie waren heel vriendelijk en behulpzaam. Wat minder was, dat de dame, bij de receptie ons dubbel wilde afrekenen, wat al betaald was, op onze laatste dag. Wat ook heel leuk was, de verrassing/versiering op mijn verjaardag."

"Excelente atención, muy buena ubicación"

"Perfect location, loved it"

"Property was lovely. Front desk had issues with their staff, telling me I had to go to the hospital for my headache when I asked them to help me find some sort of ibuprofen or acetaminophen on a Sunday. (why don’t they have any aspirin etc in housekeeping? That is another matter). It was weird. No attempt at sympathy when a guest isn’t feeling well. Another day I requested a wake up call for a very early airport departure. They called 30 minutes late. Thank goodness I was already up. Front...

"After an awful check-in (they use a machine that requires a QR code that I was not sent by Expedia) the rest of the stay went fine. The place has clearly tried hard to make ecological choices. Room was warm, clean and a reasonable size. Area is at the edge of a dodgy bit of Brussels so take care."

"Great location and very fun atmosphere with lively bar and activities like pool and other games at the bar area."