"Tomar en cuenta un cobro de garantía que es muy alto comparado con otros hoteles y que aún me aparece el cargo cuando se supone que lo devolvieron de inmediato "

"La habitación es hermosa, la Propiedad no tanto.. al hacer el check in me dijeron que debía de pagar y les comenté que Expedia ya me había cobrado y tuve que enseñar mi cuenta de banco, le tomaron fotos y aún así no nos permitieron hacer el check in .. la cosa es que la ocasión anterior pasó lo mismo.. no se si sea el sistema de ellos o de Expedia.. decidí no pagar otra vez hasta que se comunicaran con Expedía.. me fui a comer a un restaurante y al final me mandaron un mensaje diciendo que ya...

"It was a beautiful place that needs some TLC. Maybe we just missed busy season but only a few guests there so it was a little spooky for my daughter not seeing anyone in this huge place. The very few staff members we saw were really nice but spoke little English so couldn't ask them much. That's ok since I was visiting their country and know basic Spanish. From a distance the pools look really nice but tiles falling off and not the cleanest, hot tubs half full with debris in them or closed...

"Amazing staff. Beautiful rooms "

"⭐️⭐️⭐️⭐️⭐️ Nous avons séjourné 10 jours à El Refugio de Sayulita, mon conjoint et moi, et ce fut une expérience absolument magnifique. Marcelo est un hôte exceptionnel : incroyablement gentil, accueillant et attentionné. Il nous préparait de délicieux déjeuners, toujours faits avec soin et amour. Il nous a aussi fait découvrir de superbes activités. L’endroit est magnifique, entouré d’une ambiance de petite jungle, très apaisante. C’est parfaitement situé : assez proche du centre de Sayulita...

"We just stayed at Mi Otra Casa and it was fabulous. The location is second to none. Less then 100 yards from the downtown plaza. The place was super clean and very well maintained. Alicia and Rigo were unbelievably kind and helpful. Gave us a garage to park and charge the golf cart. They had beach mat, umbrellas and chairs to use that we took to the beach. The daily room cleaning was immaculate. Beach towels provided we brought back. The pool temp was perfect and super clean. If you are going to...

"Responsive and accommodating host! Quiet neighborhood. Great A/C. Comfortable bed. Everything you need including chairs and umbrella for the beach. The romantic apartment is great for a couple or couple w 1 kid. I will say the ceiling beams are low in a few places so if you’re above 5’10” you might want to pick another apartment in this complex. "

"Very good overall !"

"Central location and close to restaurants and bars. If you like loud music and bands playing most nights until 3am, this is your place. Our kids didn’t find the sofa bed that comfortable but it was good enough for 3 nights. We enjoyed the rooftop pool and balcony. The only complaint I have is every time someone showers the bathroom floor would be super wet. The shower door wasn’t well designed. We would hang dry the bath mat every day. Unfortunately the drain in the bathroom was releasing bad...