"I was on the top floor & on my first afternoon work was taking place on the roof & it drove me crazy. It was happening the following afternoon too but for a much shorter period. Everything else was really good. Nights were quiet enough Comfortable bed Good wifi Great breakfast Friendly helpful staff I'd stay again"

"Selesa, mesra pelanggan"

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

"A tired, dirty and dilapidated hotel…"

"The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! "

"love the cleanliness!"