"I believe they were understaffed. Person handling breakfast shift could not keep up. Ran out of dishes constantly and new plates/silverware put out were dirty. Staff at front desk left shift late at night and were already back mid morning the next day. It appeared they may be remodeling as I could smell paint and saw some painters. One of our rooms smelled like urine. The property has the structure to be nice and the breakfast offered was much better than other places. This truly seems to be a...

"Overpriced, dirty and outdated.. We were there for the July 4th weekend and I get it its a very busy time, but they had employess just around that could have helped maybe pickup some trash etc.. The beach is the only beautiful thing, room was smelly and just very old. Don't waste your money here!"

"Toilet didn’t empty upon flushing. Staff plunged it but still didn’t flush next day. Alarm on clock went off at 6am… those were unpleasant and controllable but the rest was ok."

"Come here every year with our kids. Solid breakfast. The kids love the pool, 20min walk to the island Queen ferry. Staff were always helpful"

"Amazing hotel in the perfect location! That staff made you feel so welcomed. The best part was having beach towels/chairs available to guests and the coffee, tea, and toys for the kids at no additional cost! I can’t say how much I loved it here enough!"

"We have some mixed feelings. In our initial room, the sofa bed mechanism was broken and the mattress did not lay flat. Staff was very responsive; moved us to another large room with a rollaway bed and that worked out fine. Our second night, the fire alarm went off at about 11:00 PM and we were outside the building until 1:30. Many fire trucks and emergency vehicles appeared and we could view smoke rising from our end of the building but there was no official information shared with the...

"Amazing staff"