"Nice place. If you have a large truck you’ll need to find parking outside of Valet"

"The staff was all very friendly and accommodating. Our room seemed recently updated and was clean. The whole hotel seemed in good condition. The area, though, is run down and a bit sketchy with homeless and addicts somewhat nearby. The property parking lot is fenced in, though, and no public restrooms are available, which helps keep it safer. We felt okay staying there with our two kids and baby. "

"Perfect stay, we love this hotel chain!!"

" Clean quiet and convenient to Cleveland Clinic "

"Visited for just one night to see Case Western. Perfect location - just couple blocks from the visitor center. It’s a historic hotel and beautiful inside. The service was amazing. So attentive and nice. We had a problem with our room and they were able to change out our room without any hesitation at all. Breakfast included and wonderful. I wish we could have stayed another night just to enjoy the hotel. Highly recommend and can’t wait to come back some day! "

"The hotel and the city of Cleveland, both exceeded all expectations. We plan to return when the expansion of rock museum is complete. "

"Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager."

"Great location, near the water, easy access to freeways. "