"One of the best experiences that I’ve had with a hotel, they let us check in early after I had surgery. It was extremely modern clean and professional people were so gracious and nice even at the breakfast morning before we left. If I can give them 20 stars I would your front office Staff the gentleman working the breakfast the cleanliness everything was top-notch thank you so much and if I go to Birmingham, you’re my first choice. ! What a wonderful crew you have."

"Complimentary breakfast was great, the bed was so comfortable with multiple, fluffy pillows, the room was quiet, the pool and basketball court were nice, and the room was very clean!"

"don’t use Expedia"

"No rooms were ready at check in. Told to come back 35-45min. Came back 1 hr 15 min later to be told maybe possibly in another hour. Came back again and was told rooms not cleaned yet and they could give a King instead of the 2 queens if i wanted otherwise might be a while. No fan in bathroom. Was an adjoining room with paperthin walls...and the adjoining door was paper thin as well. To "remedy" unwanted entry from the other room, they placed a wardrobe in front of the door knob. "

"The main problem with our stay was the noise. We booked two rooms for our family and both had clinking and clanking noises throughout the night. It seemed like it was the water pipes or possibly the elevator; however, our daughter’s room was far away from the elevator. There are definitely maintenance issues with this hotel. Staff members were friendly, but for the rates we paid, breakfast should have been included and it wasn’t. "

"Always friendly and. compassionate staff in an ideal spot!"

"This place in now my go to. They offered dinner and kick back at 5:30-7:00. They give each occupant a card for 3 free drinks each night you stay there. They offer a hot tub and pool! Would give them a 20 if I could. Have reserved a night this coming weekend just because! "

"Although they are in the middle of renovating, they accommodated us all very well. We took our seven year old daughter and six of her friends to Birmingham Zoo for her birthday and stayed at this hotel for the weekend. The staff was very nice and responsive."

"Limited breakfast menu. Scrambled eggs good. Bagels good"

"The hotel is in great need of an upgrade! No toilet paper or Kleenex. Also no shower curtain. TV didn’t work. We also found fake nails on the floor. Mattress were disgusting! The gentleman and maintenance guys were very nice. On checkout, the lady wouldn’t even get up and come out of office! Would recommend running away from this place!!!"

"Hotel is being renovated but we were not aware of that beforehand. They attempted to renovate our room but the work wasn’t complete. Tiles missing, wallpaper unfinished, fixtures hanging on for dear life, dust and construction debris. Breakfast buffet was unappealing. Front staff seemed like they did not want to be there. Great location but bad property. "

"Breakfast is very good, with many choices, although they only offer one type of breakfast meet each day. But it’s worth it!! Ms. Lyndia was a very kind staff member who made sure rooms were clean and fresh towels and toilet paper were available."