"This is the best Hilton I’ve stayed in. And I am a frequent traveller spending 150-200 nights per year in hotels. Service was equivalent to a 5 star hotel. From check in, to managing luggage and taxis, to restaurant reservations. All perfect. Rooms spacious and very well appointed. Amazing stay "

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"We had stayed at 3 other hotels in Japan and by far the customer service was fantastic!! We were welcomed right away as we got out of our taxi and knowing it was a super hot day, we were given ice cold water bottles right away. There were chairs to relax in which was so nice. Interesting when we stayed at the Intercontinental in Tokyo there were so chairs to sit and signs everywhere stating not sit on the ledges. We were walked up to our room and when we asked for extra pillows/blanket the...

"Je comprends pourquoi le guide Michelin a décerné 3 clefs à cet établissement car il est vraiment magnifique "

"Fremragende hotel med udsøgt service!"

"ホスピタリティ最高！"

"Unbelievable. No better atmosphere, service or quality at any other hotel in Kyoto. "

"スタッフの方々が丁寧親切で素晴らしく、ホテルも綺麗で静かでゆっくりとくつろげ大満足でした。"