"Very helpful and responsive staff. Nice room. Great breakfast buffet."

"spacious room for two with all the amenities. clean and well kept facilities. Microwave located on the floor but not in the room. There is a dorm size refrigerator in the room"

"Yes service was excellent as usual. Great location close to station"

"広さ、清掃、温度、接客など全て良かった。"

"新しいホテルで清潔でした。コーナールームからの眺めも最高でした。マットレスがシモンズのピロートップなのもよかったです♡"

"깨끗한 숙소와 친절한 직원들"

"I often stay at this hotel, which is clean, with spacious rooms. I like the location, and most of the staff members are extremely friendly. One negative is that although I have stayed probably 100+ nights over the past few years, the reservations system doesn't recognize me if I book via an agency (e.g. Expedia), which I always do, because the prices are terrible via the hotel's website. Several times I have been given an awful room (brick wall view) and had to change it. Obviously a chain-wide...

"中華料理を頂いたのですが…味付けが濃い！と感じました…一緒に食べた人達の感想も同様です…スタッフの皆さんの対応はとても配慮も行き届き嬉しく思いました"

"도쿄여행에서 가장 좋았던 숙소입니다. 좀 낡은 면은 있지만 그 중후함마저 좋아요.. 직원분들 눈물나게 친절하셔서 이것이 일본의 친절함 관대함인가 생각함.. 뷰 때문에 했던거라 예약하고 혹시 뷰 좀 더 신경써줄 수 있는지 했더니 저어엉말 좋은 방을 주셨고.. 공항버스 예약 / 캐리어 보관 / 관람차 할인 모든 면에서 완벽했던 호텔. 요코하마 가면 무조건 또 갈 것임…"

"Breakfast was incredible. The complimentary food and drinks in the lounge were fabulous. The staff were wonderful. A great experience overall. "

"I had such a wonderful stay at this hotel! The room was clean, comfortable, and well-equipped. The staff were friendly and always willing to help. The location is perfect — close to restaurants and public transport. I’ll definitely stay here again next time. Highly recommended!"

"The laundry set up can use a shelf for the towel and toiletry rack sitting on the washing machine, to avoid moving the whole thing on top of the sink and back to the top of the washing machine."