"Hair was found in bath tub when we arrived. "

"위치도 하카타역 근처여서 다른 장소로 이동하기 좋았고 호텔 조식도 맛있었습니다"

"サービスについてはいつも顧客側に立って考えてもらっています。 感謝です。"

"地點方便"

"all the staff are friendly, helpful and polite. The room is clean but a bit dated. The carpet in my room doesn't extend to the bathroom door. Thus a gap. I don't expect such room conditions for a 5 star hotel."

"Great location! Nice onsen and swimming facilities. Stunning bar."

"The service was outstanding. Told me to sit in the lobby and bought me a cup of coffee while I sat in a comfortable chair during the checkin process. Newely remodeled and my room was large and filled with amenities even by American standards. A much better experience than I had with the nearby Grand Hyatt. "

"Travel with family. Good hotel. "