"Staff friendly location was great rooms where clean"

"Was a great location"

"The garage is very dirty. The walls in hall ways are dirty and paint is chiping away. Elevator has grafity ingraved on metal walls. The room has a weir smell and carpet was torn where it meets the bathroom floor. The worst part is there was no hot water and water was not draining in tub. When i told front desk they did nothing about it. So i took a cold shower. The pictures of website does not match the property."

"The first room we were given smelled like mold and mildew and the AC unit was covered in mold. Our second room had mold on the windows and in the bathroom shower. If you have a sensitivity to allergens I would not recommend staying at this property. The hallways smelled like cigarettes and mildew. The property is not as well maintained as it was the first time we visited a few years ago, so our expectations were not met. The front desk agents were helpful but not professional."

"Place was nice, friendly staff."

"Perfect"

"Issue #1: Shortly after we checked in, we learned our toilet was not flushing. My husband used his cell phone to call the front desk... due to the phone in the room not working. We were offered a plunger. Issue #2 : When it came time to shower there was no hot water. During the same conversation about the toilet, the water was brought up. My husband was informed that, the water boiler had to be reset and the maintaince man would not be in till morning. Issue #3: I turned on the shower water...

"Great"

"It was a quick trip for me- just an overnight but the hotel was pretty nice for a quick visit! Room was very clean and very quiet, the staff was wonderful- very kind and did a great job assisting me with patience and kindness. Breakfast was fresh, hot and a great variety! I'll stay here again when passing through Austin!"

"We would definitely stay again. Excellent free breakfast. Friendly service at front desk and valet. Reasonably priced for a prime location. The only problem we experienced was wet sheets in the extra bedding package, but it was addressed in a satisfactory manner."