Calificación basada en 605 comentarios contrastados
4,6 Limpieza de la habitación
4,7 Servicio y personal
4,4 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Buena relación servicio-precio
Publicado el 27 oct. 2023 en HotelsComentario de la dirección del hotel
29 oct. 2023 por elaya Hotel Vienna city center Front Office, la dirección del hotel
Dear Enrique,Thank you very much for your review of our hotel, and we're glad to hear you appreciate the good value for the service provided. We are dedicated to offering our guests an exceptional experience at a fair price. We look forward to having you as our guest again in the future. Thank you for choosing us!Warm regards,Franck I. elaya Hotel Vienna city center Front Office
por un viajero real
Publicado el 13 nov. 2022
No tiene la calidad que se vé en las fotos
No tiene recepción las 24 horas
El area de pasillos olía mal
por un viajero real
Publicado el 2 nov. 2022
Location is good and the rooms are nice. Good service and great attitude from the kitchen staff. However, we had a terrible experience when we went out for dinner and when coming back at 11:00 pm to the hotel, the door was locked, there was nobody at the reception desk and we couldn’t get in. We finally managed to call a Number that was written on a note in the wall to get the access code but they should have told us about this and be clear about that information to avoid situations like that
Comentario de la dirección del hotel
3 nov. 2022 por Lilla, la dirección del hotel
Dear Cristina,First and foremost, thank you for choosing our Arthotel ANA Amadeus for your vacation in Vienna. It was a genuine pleasure to accommodate you! We're happy to hear, you were satisfied with your stay. Thank you for pointing out the negative aspects you have experienced. It helps us recognize weak spots and it gives us the possibility to correct them, as we continuously strive to serve our guests better. It would be wonderful, if we would be given the chance to accommodate you again. Until then, we wish you only the best!Your Amadeus Team
por un viajero real
Publicado el 21 sept. 2022
-
Comentario de la dirección del hotel
7 oct. 2022 por Lilla, la dirección del hotel
Dear Pablo,Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything at our hotel was to your satisfaction.Best regardsYour Amadeus Team
por un viajero real
Publicado el 26 mar. 2022
Muy céntrico y limpio
Comentario de la dirección del hotel
30 mar. 2022 por Lilla, la dirección del hotel
Dear Raquel,
Thank you for your lovely review, highlighting your overall satisfaction with your stay at our hotel. We truly pride ourselves on our warm and personalised service, and so it is brilliant to see that we exceeded your expectations.Thank you again for sharing your experience. We do hope that we will have the pleasure to welcome you again at the Arthotel Ana Amadeus soon!
por un viajero real
Publicado el 10 oct. 2019 en Hotels
Comentario de la dirección del hotel
10 oct. 2019 por Kap, la dirección del hotel
Dear Mr Jose
Thanky you so much for your great Feedback, we really appreciate it, your praise is our incentive.
Kind greetings Arthotel ANA Amadeus Team
por un viajero real
Excelente locación
Publicado el 12 ago. 2019 en HotelsLa habitación un poco pequeña, la ubicación del hotel hace la diferencia todo se podía hacer a pie
Comentario de la dirección del hotel
15 ago. 2019 por Kap, la dirección del hotel
Dear Mr Javier
Thank you very much for your good Feedback, it would be a pleasure to welcome you again and to have the possibility to convince you with our spacious Deluxe Double Rooms, please just ask for this type of rooms.
Kind regards Arthotel ANA Amadeus Team
por un viajero real
Publicado el 22 abr. 2019
Comentario de la dirección del hotel
22 abr. 2019 por Kap, la dirección del hotel
Dear valued Guest
Thank you so much for your good Feedback, we really appreciate it !
Kind greetings, Your Amadeus Team
por un viajero real
Viena en dos noches
Publicado el 5 dic. 2018 en HotelsExcelente, camas muy comodas. Muy bien ubicado y el desyuno adecuado.
Comentario de la dirección del hotel
8 dic. 2018 por Lilla, la dirección del hotel
Dear Andres,
On behalf of the entire team here at Arthotel Ana Amadeus I would like to thank you for your very kind review! It makes me happy to read that we could convince you with our 4 star service throughout your stay as that is what we strive to give every guest. I very much hope to have you staying with us again and look forward to welcoming you back.
Best regards
Arthotel Ana Amadeus Team
por un viajero real
Excelente hotel
Publicado el 26 ago. 2018 en HotelsExcelente el hotel y la atención. Muy bien ubicado, y el desayuno es muy completo
Comentario de la dirección del hotel
27 ago. 2018 por Lilla, la dirección del hotel
Dear Liliana,
Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything about our hotel was to your satisfaction. If there is anything we can do to make your next stay more pleasant, please don't hesitate to let us know. Thank you very much again for your feedback, it would be a pleasure for us to welcome you again in the future.
Best regards
Lilla Szalai
Arthotel Ana Amadeus
