Calificación basada en 970 comentarios contrastados
4,6 Limpieza de la habitación
4,6 Servicio y personal
4,4 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 9 may. 2024
Clean and comfortable room-bed was super comfy. Staff very welcoming and helpful thankyou.
Comentario de la dirección del hotel
9 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Lena, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 7 may. 2024
Everything about the hotel was great except for their parking policy. I checked in without a problem then went out to do some work around the city. When I came back there were no car parks. I asked reception where I should park they told me my options were to pay $30 for a carpark or park on the street
I pointed out that the reservation said parking was included and I was told Parking was only included unless there were no parks in which case you then have to pay $30
The receptionist thought it was a good idea to argue with me and tell me that I should just come down from my room every 10 minutes to see if there was a free park so I could move my car
I had driven six hours that day visited multiple customers and just wanted to Get to my room finish my Admin and sleep.
No one ever loses an argument with the Customer. I will never stay here again because of this. A shame really as I think the hotel is amazing but let’s face it you’re not the only Hotel on the block
Comentario de la dirección del hotel
7 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for your feedback Stuart, We are grateful to have a popular hotel, dining options, and functions and events. At times that can put pressure on our free parks, meaning folk opt to park on our surrounding streets - gratefully all offering unlimited and free parks. Most of our car parks are free, (including 3 EV parks), and we also have a few paid parks (including 2 EV parks) for those wanting a guaranteed spot.I'm so sorry this was not conveyed appropriately.Be assured how much we appreciate every guest that makes the decision to stay with us!Kind regards,Peter Tennent
por un viajero real
Publicado el 6 may. 2024
They were busy and upgraded us, the bed was too soft and the adjoining rooms and hallways were noisy
Comentario de la dirección del hotel
6 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Jo,Kind regards,Peter Tennent
por un viajero real
Publicado el 5 may. 2024
Nice, tidy, basic stay!
Comentario de la dirección del hotel
5 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining Bayleigh. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 5 may. 2024
Great value
Comentario de la dirección del hotel
5 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining Justine, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 1 may. 2024
No parking on premise had to park on road.
Comentario de la dirección del hotel
1 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Norma, We do offer a large number of free on-site car parks (including 3 EV parks and accessibility parks). Also our three surrounding streets offer free and unlimited car parking. We also offer is a small number of paid car park (including 2 EV parks) for those that wish a guaranteed park. I'm sorry you were unable to find an empty free car park on site at the time you needed it. Kind regards, Peter Tennent
por un viajero real
Publicado el 1 may. 2024
Really comfy beds.
Comentario de la dirección del hotel
1 may. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Shaquella, We look forward to welcoming you back. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 28 abr. 2024
As always great stay at the Devon.
Comentario de la dirección del hotel
29 abr. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us again Amit, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 28 abr. 2024
Excellent customer service.
Comentario de la dirección del hotel
29 abr. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Mary Ann, We look forward to welcoming you back. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
por un viajero real
Publicado el 27 abr. 2024
First time staying at the Devon although have had the very yummy buffet at Marbles on previous visits and visited again this visit. Room was spacious, beds were so very comfortable! It was fab having a small fridge. Shower was spacious and great pressure. A bit cramped though and not much space for cosmetic bags etc. Overall v impressed, and it was very good value for money. I'd definitely stay again.
Comentario de la dirección del hotel
28 abr. 2024 por Peter & Rosemary Tennent, la dirección del hotel
Thanks for joining us Margaret, We look forward to welcoming you back for that next stay. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
