Calificación basada en 1.039 comentarios contrastados
4,7 Limpieza de la habitación
4,8 Servicio y personal
4,7 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 23 dic. 2022
Beautiful hotel. It has the Pueblo's style architecture.
Comentario de la dirección del hotel
3 ene. 2023 por Sylvia, la dirección del hotel
Thank you for the perfect 5 out of 5!Happy Travels
por un viajero real
Publicado el 29 abr. 2024
Best hotel breakfast 😊 unique motel with Southwest feel
por un viajero real
Publicado el 27 abr. 2024
Really nice layout.
Comentario de la dirección del hotel
29 abr. 2024 por Jerome, Front Desk Agent, la dirección del hotel
Thank you, Richard, for taking the time to share your positive experience with us! We’re thrilled that you appreciated our hotel’s layout. Your feedback means a lot to our team.We hope to welcome you back soon for another enjoyable stay. Safe travels! Warm regards
por un viajero real
Publicado el 27 abr. 2024
The room was the nicest I’ve experienced. The staff was excellent.
Comentario de la dirección del hotel
27 abr. 2024 por Jerome, Front Desk Agent, la dirección del hotel
Thank you, James, for taking the time to share your positive experience! We’re thrilled to hear that you found the room to be exceptional and that our staff provided excellent service. At our hotel, we strive to create memorable stays for our guests, and your feedback encourages us to continue delivering top-notch hospitality. We look forward to welcoming you back soon! If there’s anything else you’d like to share or any specific aspects you loved, feel free to reach out.Safe travels and warm regards!
por un viajero real
Publicado el 26 abr. 2024
Beds were very comfortable
Comentario de la dirección del hotel
26 abr. 2024 por Kim, la dirección del hotel
Thank you for the 5 stars, we are happy you were comfortable during your stay!
por un viajero real
Publicado el 26 abr. 2024
Beautiful property and rooms. Excellent breakfast.
Comentario de la dirección del hotel
26 abr. 2024 por Jerome, Front Desk Agent, la dirección del hotel
Dear Suzanne,Thank you for choosing our hotel and for sharing your delightful review! We’re thrilled that you found our property and rooms beautiful. Our team takes immense pride in creating a welcoming and comfortable environment for our guests.And as for breakfast, we’re delighted that it exceeded your expectations! A hearty breakfast is the perfect way to start the day, and we’re glad you enjoyed it.Your kind words mean a lot to us, and we can’t wait to welcome you back on your next visit. Safe travels, and see you soon! Warm regards
por un viajero real
Publicado el 25 abr. 2024
Light over bathroom sink did not work. Dog hair all over the room and the bed.
Comentario de la dirección del hotel
25 abr. 2024 por Kim, la dirección del hotel
HelloWe are sorry you had a disappointing stay. Obviously, we failed in more ways that one. Staff has been notified of the shortcomings in the room you had. This is not our normal standard of care and this will be addressed with all staff. We appreciate the feedback as this will help us pinpoint problem areas. Again, please accept our sincere apologies.
por un viajero real
Publicado el 24 abr. 2024
Everyone was exceptionally kind and attentive. The breakfast was by far the best of the 5 hotels we stayed at on this trip.
Comentario de la dirección del hotel
24 abr. 2024 por Kim, la dirección del hotel
Thank you for the kind review, we are happy your stay and our breakfast was 5 star! We appreciate the shout out to our wonderful staff as well! We hope you will be back again in the near future!
por un viajero real
Publicado el 24 abr. 2024
Lovely stay. Wonderful breakfast buffet. Friendly staff and clean room.
Comentario de la dirección del hotel
24 abr. 2024 por Kim, la dirección del hotel
Thank you for the 5 stars and the great review, we are happy you had a nice comfortable stay! Thank you for the mention of our great staff as well! We hope you will visit us again soon!
por un viajero real
Publicado el 22 abr. 2024
Loved the full breakfast
Property is run down. Windows need replacing and cement in front of our door falling apart
Comentario de la dirección del hotel
22 abr. 2024 por Jerome, Front Desk Agent, la dirección del hotel
Dear James,Thank you for taking the time to leave us a review and for choosing our hotel for your stay. We’re thrilled to hear that you loved our full breakfast offering!We also appreciate your feedback regarding the property’s condition. Please rest assured that we are actively working on improvements, including window replacements and repairs to the exterior of the hotel. Our guests’ comfort and experience are our top priorities, and we are committed to ensuring our facilities meet high standards.We hope to welcome you back in the future, so you can see the positive changes firsthand. If there’s anything more we can do to enhance your next stay, please don’t hesitate to let us know.Warm regards
