Calificación basada en 24 comentarios contrastados
4,5 Limpieza de la habitación
4,0 Servicio y personal
4,1 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
NO VOLVERIA
Publicado el 17 may. 2019 en HotelsPara llegar al alojamiento hay que subir hasta el quinto piso y no hay ascensor. La habitacion y el baño muy basicos, lo unico bueno era la ubicacion. El personal hablaba solo ruso. Es un lugar al cual no volveria.
por un viajero real
No recomendable
Publicado el 12 jul. 2018 en HotelsPoco amable, el vecindario muy desagradable y que da muy lejos del centro.
Comentario de la dirección del hotel
27 jul. 2018 por Residence Turgenev, la dirección del hotel
Dear Julio,
Gracias por sus comentarios, consideraremos su opinión.
Best wishes, Residence Turgenev.
por un viajero real
Publicado el 4 ago. 2019 en Hotels
por un viajero real
Publicado el 3 jun. 2019
水壓太低，熱水不熱，沖15分鐘熱水涼，之後要等一個鐘头煲水。冇電梯，要行五層樓梯及自己搬行李，極辛苦。但地點極佳。
por un viajero real
Отдых
Publicado el 29 ene. 2019 en HotelsРебята на рецепшене просто большие умнички все очень хорошие и дружелюбные )) рекомендую данный апарт-Отель очень удобная локация и в целом все близко !
por un viajero real desde Guatemala
Publicado el 18 jul. 2018
Hotel with excellent location, staff was really kind with us, the room was clean, basic breakfast included.
Comentario de la dirección del hotel
27 jul. 2018 por Residence Turgenev, la dirección del hotel
Dear Patty,
Thank you for your review, Your feedback is very important to us.
Best wishes, Residence Turgenev.
por un viajero real
Publicado el 18 jul. 2018 en Hotels
Very nice hotel. Rooms with new equipment, very clean. The breakfast is served to the room each morning. The only drawback is that the hotel is on the 5th floor but the staff helps to board and unload luggage. Staff is very kind and helps with any problem or request. The location of the hotel is excellent - close to the city center, the Armitage and famous churches.
Comentario de la dirección del hotel
27 jul. 2018 por Administrator Egor, la dirección del hotel
Dear Aleksei,
Thank you for your review, we glad to see people like you in our hotel, hope you will come back someday.
Best wishes, Residence Turgenev.
por un viajero real
Publicado el 21 jun. 2018 en Hotels
Comentario de la dirección del hotel
27 jul. 2018 por Residence Turgenev, la dirección del hotel
Dear Ian,
Thank you for your point, would like to see you in our hotel again.
Best wishes, Residence Turgenev.
por un viajero real desde Germany
average hotel in a good location
Publicado el 17 jun. 2018
Pros: Central location
Contras: Please do not offer breakfast. This is not, what breakfast means.
This hotel (overall 8 rooms) is completely located on the fifth floor of the building. There is no elevator so you have to climb all stairs always.
We booked a room for 3 adult persons. So they take a double room and add a (narrow / 70cm) additional bed. There was not many space left to place our belongings.
The bathroom is ok and we got fresh towels each day. But the toilet paper was horrible. I cannot understand, why somebody buys such a kind of paper, just to save one rubel per roll.
We decided to buy our own soft paper in the super market, which is located opposite of the building and opens 24 hours every day.
Our booking had breakfast included so we ordered breakfirst for the next morning. But is was poor, because you can choose only one drink and only one meal (porridge or omelet) per person.
There is no breakfast room at all, so they bring it to the room, which has only a very small table on the balcony. Since the hotel has no kitchen, they get it from somewhere and bring it for one person at the same time. We had to wait 15min for breakfast for the next person.
So we skipped this breakfast and went to cafes around there the next days for having breakfast.
The hotel did not gave us any refund for the not taken breakfast, instead of it they charged us for 2 coffees we had one afternoon.
Since subway is everywhere, is cheap (1€/day) and comes every 3 minutes, we would not take this hotel again. We would take a 4 star hotel outside centrum and take the subway.
por un viajero real desde USA
Publicado el 31 may. 2018
It was a pleasant hotel stay.
