Calificación basada en 953 comentarios contrastados

4,6 sobre 5
El 100% de los huéspedes lo recomienda
4,6 Limpieza de la habitación
4,6 Servicio y personal
4,7 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 23 oct. 2023
Excelente todo! Muy limpio y sin detalles por opinar
Comentario de la dirección del hotel
3 nov. 2023 por Pan Pacific Melbourne, la dirección del hotel
Dear Jose,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
5 de 5
por un viajero real

Publicado el 19 may. 2024
Comentario de la dirección del hotel
21 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Alexandra,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
4 de 5
por un viajero real

Publicado el 18 may. 2024
Overall it is fine.
Comentario de la dirección del hotel
20 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Ashok,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
4 de 5
por un viajero real

Publicado el 8 may. 2024
Good price clean and great staff
Comentario de la dirección del hotel
9 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Jago,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
5 de 5
por un viajero real

Publicado el 5 may. 2024
Very much enjoyed our overnight stay. We booked a standard room, so we were very pleasantly surprised to have a wonderful view of the river complete with fireworks display. Courteous and attentive staff were also a highlight.
Comentario de la dirección del hotel
6 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Cath,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
4 de 5
por un viajero real

Publicado el 29 abr. 2024
Great place to stay, however bit dated. The restaurant can take awhile for food to come out. Our food took almost 1 hour.
Comentario de la dirección del hotel
30 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear My Hong,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service.However, I have noted your experience at our restaurant. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
5 de 5
por un viajero real

Publicado el 28 abr. 2024
Comentario de la dirección del hotel
20 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Jesse,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
5 de 5
por un viajero real

Publicado el 28 abr. 2024
Comentario de la dirección del hotel
21 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Emere,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
4 de 5
por un viajero real

Publicado el 27 abr. 2024
A little bit old
Comentario de la dirección del hotel
29 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear Liu,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
4 de 5
por un viajero real

Publicado el 25 abr. 2024
Great location
Comentario de la dirección del hotel
26 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear Gregory,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne