Calificación basada en 986 comentarios contrastados
4,8 Limpieza de la habitación
4,6 Servicio y personal
4,7 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 9 ago. 2023
Espectacular excelente hotel sin dudas
Comentario de la dirección del hotel
9 ago. 2023 por Max Gordon, la dirección del hotel
Gracias por la hermosa reseña. Estamos muy contentos de que haya disfrutado de su estancia.
por un viajero real
Publicado el 22 feb. 2022 en Hotels
Comentario de la dirección del hotel
23 feb. 2022 por Mike Hill, (GM), la dirección del hotel
Thanks Ruben G!
por un viajero real
Publicado el 23 abr. 2024
Great location, great front desk staff , will definitely return…
Comentario de la dirección del hotel
24 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Jenny,Thank you so much for the stellar rating! We are thrilled you enjoyed the amazing location and our amazing front office team! It was our pleasure to have you stay with us and we look forward to your return!All the best,Camerin Craddock
por un viajero real
Publicado el 18 abr. 2024
The staff at this hotel were exceptionally friendly and helpful, creating a welcoming atmosphere throughout my stay. While my four-legged family member didn't join me this time, I've appreciated the pet-friendly environment during previous visits.
Although the restaurant's food was average, the complimentary Starbucks coffee in the lobby each morning was a nice touch, adding convenience and comfort to my mornings.
However, there were a couple of issues that affected my experience. Despite contacting housekeeping at 10:15am to arrange a room cleaning, I was informed it was too late, which was disappointing. Additionally, the bathroom had a recurring problem with steaming up after showers, making it uncomfortable to use.
Furthermore, the workout room was on the smaller side.
Overall, while the hotel's staff and amenities like the complimentary coffee were highlights, the issues with housekeeping, bathroom, and workout facilities detracted from the overall experience.
Comentario de la dirección del hotel
19 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Carla,Thank you so much for the amazing feedback! We are truly sorry we missed the mark on some key elements during your stay. Your feedback is greatly appreciated so we are able to make improvements in the future to better every guests stay! We will follow up with our housekeeping team as well to make sure small inconsistencies like this does not happen for anyone else. We hope you decide to give us another chance should you return to the lovely downtown Kirkland area!Kindest Regards,Camerin Craddock
por un viajero real
Publicado el 15 abr. 2024
Great central location
Comentario de la dirección del hotel
16 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Tom,Thank you so much for the amazing rating! We are thrilled you enjoyed the lovely downtown Kirkland area, and we hope you decide to stay with us again to explore more of the amazing area.Kindest Regards,Camerin Craddock
por un viajero real desde Burbank
Publicado el 11 abr. 2024
Good hotel and good Chinese restaurants around the area
Comentario de la dirección del hotel
16 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Gan,Thank you so much for the lovely rating! We hope you had a wonderful time here at the Heathman Hotel. We are glad you enjoyed the lovely downtown Kirkland area, and we hope to see you again soon!Kindest Regards,Camerin Craddock
por un viajero real desde Blaine
Publicado el 8 abr. 2024
Excellent experience. Super staff & super clean. We will be back.
Great area for walking & dining.
Comentario de la dirección del hotel
9 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Brenda,Thank you so much for the amazing review and kind words. We appreciate the feedback about our amazing staff and lovely rooms! We are thrilled that you enjoyed the amazing downtown Kirkland area that we are so lucky to be apart of. We hope to see you again very soon!Kindest Regards,Camerin Craddock
por un viajero real
Publicado el 18 mar. 2024
I love my stay here, staff is amazing, very friendly and welcoming. The valet service is pretty nice and quick. Will definitely stay here on my next visit.
Comentario de la dirección del hotel
19 mar. 2024 por Camerin Craddock, la dirección del hotel
Hello Sonia,Thank you so much for the lovely review and rating! It was so nice to have you here with us at the Heathman Hotel in the amazing downtown Kirkland area. Thank you as well for the kind feedback about our amazing staff! We look forward to your next stay with us!Kindest Regards,Camerin Craddock
por un viajero real
Publicado el 16 mar. 2024
Very hospitable staff & fast valet parking. Walking distance to restaurants and Kirkland Performance Center.
Comentario de la dirección del hotel
17 mar. 2024 por Camerin Craddock, la dirección del hotel
Hello Jennifer,Thank you so much for the great rating and lovely feedback! We are thrilled you enjoyed our amazing location in the beautiful downtown Kirkland area. We look forward to your next stay with us!Kindest Regards,Camerin Craddock
por un viajero real
Publicado el 16 mar. 2024
Comentario de la dirección del hotel
8 abr. 2024 por Camerin Craddock, la dirección del hotel
Hello Ellen,Thank you so much for the amazing rating! We hope you had a fabulous stay with us and we hope to see you again soon the next time you are in the wonderful downtown Kirkland area!Kindest Regards,Camerin Craddock
