Comentario de la dirección del hotel
15 nov. 2023 por Anthony Spears - General Manager, la dirección del hotel
Thank you for staying with us. Our goal is to not only meet but also exceed our guest’s expectations and we gage our success on achieving a 5 rating. In looking at your rating of your experience, it appears we failed to deliver the great experience we are known for, and for this, we are truly sorry. It is not the norm for our hotel and we hope you will give us another chance so we can demonstrate our commitment to your comfort!