Troba hotels a Reserva de Sandy Ridge, Cleveland i rodalia

"There were no working ice Machine on 3 floors. I was able to get ice at the bar right away .. and with a smile."

"Although the room was clean, it was very wore curtains were in shreds, the door handle had issues, we thought there was no water in the shower (pulls very hard), loose toilet, etc"

"Very helpful staff at this location!"

"Nice experience booking a last minute stay that’s close to CLE airport. I arrived rather late anr night and was welcomed warmly by front desk staff and told to let them know if I needed anything. A very basic breakfast is available at any time for travelers, not just a few morning hours. The hotel was clean and bright. As a female traveling solo, it felt safe and secure. The facility is an older building that shows some wear in the hallways/doors but for a brief stay close to the airport I...

"Clean, Cozy, Nice and helpful staff. Great breakfast ⭐️⭐️⭐️⭐️⭐️"

"Our experience with this hotel was terrible. We arrived to our room to find it had no trash can, ice bucket, coffee, coffee cups, plastic cups for brushing teeth,etc. The room itself was in disrepair with non-functioning light above mirror, missing light bulbs in two units, the working light in the bathroom was full of dead bugs and a dark yellow stain. The bathroom ceiling tile was damaged and dirty looking. I approached the receptionist with my complaints and told her that the room we are...

"We came in late n left early, it was clean, comfortable and the staff was friendly."

"Clean and nice for a short stay, friendly staff as well!"

"The pictures look a lot better than the hotel looks in person! When I checked in, one girl was super nice and helpful but the other was very unprofessional talking loudly on her phone and showing the nicer girl photos on her phone. There were a lot of shady people hanging out in front of the hotel and in the parking lot talking loudly and smoking. The hotel itself was alright, it definitely was worn down and did not feel very clean. We booked this hotel primarily for the pool as my son loves to...

"Nice enough"

"The staff was very helpful and friendly. The breakfast had a wide selection of items to satisfy almost any palate."

"Lots of dining and shopping right by the hotel."

"This place is HORRIBLE!!!! The room was dirty and smelled of smoke. The floor needed to be vacuumed and we were offered a vacuum to do it ourself. The refrigerator didn’t work. From the moment we got into the room my elderly grandmother was coughing and couldn’t stop until we checked out and left. We were in the room for 15 mins and checked out!!! Thankfully we were refunded all of our money so we could find somewhere else to stay."

"Even around the exterior landscaping lots of weeds, room not as pictured very old dusty couch moths flying around room when turn lights on and entered. Badly damaged scuffed shower/tub walls. Not even a chair and table in the room. Supposed to be a suite and pictures having separate room for couch and a little desk/work station and that was not the case at all. Breakfast was a joke. The worst grossest hotel breakfast ever experienced. Woman was interviewing and complaining about housekeepers...

"pleasant wirkers"

"I liked that my name was on the TV welcoming me when I walked in the room. Nice touch!"

"This was hands down the worst hotel experience of my life. The room was absolutely filthy. The bedding was deeply stained and dirty, and to make matters worse, there were actual bugs inside the bed. The floor was covered in dirt and completely uncleaned. It was a tragic and disgusting situation. I honestly wish I could erase this experience from my memory. I had to stay awake the entire night because it was impossible to sleep in such conditions. If I had any other option, I would have walked...

"The sheets and towels appeared to be clean, but the floor was filthy. I had to clean it with a towel after checking in. Shower dribbled like a septuagenarian with prostate issues. Water, what little there was, was hot, so I could was. Noisy neighbor, but that’s not the hotel’s fault, other than this price range brings in a higher percentage of riff-raff."