Calificación basada en 29 comentarios contrastados
4,2 Limpieza de la habitación
4,2 Servicio y personal
3,6 Comodidad de la habitación
4,2 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 2 abr. 2024
Acceso directo a la playa. Buena comida en el restaurante con variedad de opciones 😎
Comentario de la dirección del hotel
10 abr. 2024 por Staff 506, la dirección del hotel
Hola Adriana, para nosotros ha sido un placer haber compartido contigo.muchas gracias por tus comentarios.Esperamos darte la bienvenida nuevamente pronto.Saludos
por un viajero real
Publicado el 2 ene. 2024
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Comentario de la dirección del hotel
25 ene. 2024 por Staff 506, la dirección del hotel
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por un viajero real
Publicado el 7 ene. 2021
Comentario de la dirección del hotel
13 ene. 2021 por Sol Nova. , la dirección del hotel
thanks for you review.... !!!
por un viajero real
Hostel sin bullicio y bien frente a Playa Cocles
Publicado el 5 sept. 2019 en HotelsLa habitación resulta pequeña para ocho camas y es calurosa, pero eso no empañó la estadía. Las áreas comunes están siempre aseadas. El personal fué muy atento. El desayuno es abundante y muy rico. Hay café sin cargo durante todo el día y lo hacen delicioso. En la cocina hay heladera para guardar cualquier cosa y hay agua filtrada bien fría, solo faltaría un microondas. La ubicación del establecimiento es inmejorable, está a solo dos kilómetros del centro de Puerto Viejo y tiene a quinientos metros aproximadamente, dos auto-servicios que tienen de todo.
por un viajero real
Publicado el 8 abr. 2024
Comentario de la dirección del hotel
10 abr. 2024 por Staff 506, la dirección del hotel
Thank you for visiting us.we hope you enjoyed your vacation with us and our beaches, we hope to welcome you again in the future.Regards
por un viajero real
Publicado el 24 mar. 2024
Amazing experience for the price, beach front and peaceful.
Comentario de la dirección del hotel
10 abr. 2024 por Staff 506, la dirección del hotel
Hi Angelica, thank you very much for visit us.We are so happy that you have a great time with us.We hope you can visit us again soon :)Regards
por un viajero real
Publicado el 15 mar. 2024
The staff was extremely unhelpful to almost everyone I encountered. Bordering on rude. It was very noisy. The people above us sounded like they were coming through our floor. We took some friends to eat snacks and get 1 drink at the restaurant and it was outrageously expensive. We ate at Koki twice and it wasn't that expensive. Even though this property has a great location at Playa Cocles, I won't stay here again.
Comentario de la dirección del hotel
15 mar. 2024 por Staff 506, la dirección del hotel
We sincerely regret to hear that your experience at our establishment did not meet your expectations. We strive to provide exceptional service to all our guests, and it's disappointing to learn that we fell short with you.We take your feedback very seriously and want to address each of your points. The attitude of our staff and the level of noise in the hotel do not reflect our usual hospitality standards, and we will investigate these issues internally to ensure appropriate action is taken.Regarding the prices at our restaurant, we understand your concern and assure you that we will review our pricing structure to ensure it is fair and transparent for our customers.We hope you reconsider and give us another chance in the future to demonstrate the quality of service we can provide. Your satisfaction is our priority, and we would like the opportunity to make it right with you.Thank you for sharing your experience with us and giving us the chance to improve.
por un viajero real
Publicado el 13 feb. 2024
The hostel is nice and well kept. AC and wifi is great! Hostel food and bar is a bit pricey, but food was great! Bike rental on premise and close to other beaches and restaurants. Staff was super nice too. Definitely recommend!
Comentario de la dirección del hotel
13 feb. 2024 por Staff 506, la dirección del hotel
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hostel and found our facilities well-kept, with excellent air conditioning and wifi service. We appreciate your feedback on the food and bar, and we will take your comments into consideration to improve our pricing. We're glad you took advantage of our bike rental service and explored the nearby beaches and restaurants. Our team strives to provide friendly service, so your words mean a lot to us! We hope to see you again soon, and thank you for recommending our hostel. Best regards!
por un viajero real
Publicado el 8 feb. 2024
All
Comentario de la dirección del hotel
13 feb. 2024 por Staff 506, la dirección del hotel
Gracias!
por un viajero real
Publicado el 24 ene. 2024
Great chill place to stay
Comentario de la dirección del hotel
25 ene. 2024 por Staff 506, la dirección del hotel
Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our place to be a great chill spot. Looking forward to welcoming you back soon. Cheers!
