Calificación basada en 975 comentarios contrastados

3,7 sobre 5
3,9 Limpieza de la habitación
3,9 Servicio y personal
4,1 Comodidad de la habitación
3,8 Estado general del hotel
Opiniones contrastadas de Expedia
2 de 5
por un viajero real

Publicado el 3 jun. 2024
El personal es amable. sin embargo el lugar necesita más cariño; alfombras manchadas y fuerte olor a cigarrillo.
Comentario de la dirección del hotel
3 jun. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.
5 de 5
por un viajero real

Publicado el 30 may. 2024
Verry beautifull room nice excelente 👌 personal 👍 loby
Comentario de la dirección del hotel
3 jun. 2024 por Sophia CSR, la dirección del hotel
Hi Rony,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the room. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
2 de 5
por un viajero real

Publicado el 14 abr. 2024
Comentario de la dirección del hotel
15 abr. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
1 de 5
por un viajero real

Publicado el 25 mar. 2024
Comentario de la dirección del hotel
15 abr. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
4 de 5
por un viajero real

Publicado el 23 feb. 2024
Bueno
Comentario de la dirección del hotel
26 feb. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
1 de 5
por un viajero real

Publicado el 3 feb. 2024
Hyb
Comentario de la dirección del hotel
5 feb. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
3 de 5
por un viajero real

Publicado el 2 feb. 2024 en Hotels
No elevator
Comentario de la dirección del hotel
5 feb. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
5 de 5
por un viajero real

Publicado el 20 nov. 2023 en Orbitz
Feliz
Comentario de la dirección del hotel
20 nov. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
4 de 5
por un viajero real

Publicado el 13 oct. 2023
Excelente
Comentario de la dirección del hotel
16 oct. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,We can't thank you enough for your rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
4 de 5
por un viajero real

Publicado el 10 oct. 2023
Bien
Comentario de la dirección del hotel
11 oct. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.