Calificación basada en 1.304 comentarios contrastados
3,4 Limpieza de la habitación
3,7 Servicio y personal
3,5 Comodidad de la habitación
3,2 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 17 abr. 2024
Personal amable
Comentario de la dirección del hotel
18 abr. 2024 por Area General Manager, la dirección del hotel
Dear Viky, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at the Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 5 abr. 2024
Comentario de la dirección del hotel
12 abr. 2024 por Area General Manager, la dirección del hotel
Dear Gloria Mirna, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 26 feb. 2024
El personal de recepción no tiene buen servicio al cliente, lo que me gusto es el personal limpieza y restaurante
Comentario de la dirección del hotel
27 feb. 2024 por Area General Manager, la dirección del hotel
Dear Juan, Thank you for reviewing your recent stay. We appreciate your feedback on our dedicated housekeeping and restaurant team. While we are glad you had positive experiences with them, we regret any dissatisfaction with our reception staff. Your input helps us enhance our services for future guests. We value your patronage and hope for another opportunity to provide you with excellent service across all departments.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 25 feb. 2024
La propiedad no cuenta con
Parqueadero, usted paga 75 dólares por noche, algo que no me gustó y dice que cuenta con el servicio, no son claros si incluye o no el parqueadero, me tocó pagar
Comentario de la dirección del hotel
26 feb. 2024 por Area General Manager, la dirección del hotel
Dear Claudia, Thank you for sharing your feedback regarding your recent stay at our hotel. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We are genuinely sorry for the inconvenience, including parking and other services. We understand how frustrating these incidents must have been, and we sincerely apologize for not meeting your expectations. Please know that we are actively working to improve our services and prevent similar situations from occurring in the future. we hope to welcome you back to the hotel to show you the exceptional hospitality you deserve.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real desde GUATEMALA
Publicado el 15 feb. 2024
Excellent location and very clean. OK Breakfast. Only issue is the elevator, it takes a lifetime to get to your floor.
Comentario de la dirección del hotel
16 feb. 2024 por Area General Manager, la dirección del hotel
Dear Jorge, It is nice to read that your stay with us was enjoyable. We strive for excellence and are thrilled you appreciated our clean property and prime location. Thank you for highlighting your breakfast experience. We have noted your comments regarding the elevator and will share this with our team. Thank you again for staying with us at Hampton Inn Manhattan/Times Square South; we hope to see you soon.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 9 feb. 2024
Cómodo, personal atento y amable, nada más dos días no salía agua caliente de la regadera
Comentario de la dirección del hotel
10 feb. 2024 por Area General Manager, la dirección del hotel
Dear Cynthia Tatiana, It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about your comfortable stay. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Thank you for letting us know about the concerns you had regarding hot water during your stay; we appreciate you bringing this to our attention. It was a pleasure to have you as our guest at Hampton Inn Manhattan/Times Square South, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 9 feb. 2024
personas sin hogar durmiendo en dicha calle
Comentario de la dirección del hotel
10 feb. 2024 por Area General Manager, la dirección del hotel
Dear Adrian, Thank you for choosing to stay with us and for sharing your review. We are glad that everything went well during your stay. We regret any discomfort you experienced with individuals outside our hotel. We have security on the premises around the clock as we want every guest to feel safe and secure throughout their stay. We are grateful for each of your comments. It was a pleasure hosting you, and we look forward to your next stay at Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 7 feb. 2024
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Comentario de la dirección del hotel
8 feb. 2024 por Area General Manager, la dirección del hotel
Dear Fernando, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn Manhattan/Times Square South. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 6 feb. 2024 en Hotels
Comentario de la dirección del hotel
9 feb. 2024 por Area General Manager, la dirección del hotel
Dear Yuleiby Geraldine, On behalf of our team at Hampton Inn Manhattan/Times Square South, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and hope we will continue to be your hotel of choice whenever you return to New York.Warmest Regards,Laurie MiskoArea General Manager
por un viajero real
Publicado el 5 feb. 2024
Excelente estadía.
Comentario de la dirección del hotel
6 feb. 2024 por Area General Manager, la dirección del hotel
Dear Angeles, We are delighted you chose Hampton Inn Manhattan/Times Square South for your recent visit to the city. It was a pleasure to know you had an excellent stay. Your satisfaction is our priority, and we look forward to seeing you again soon.Warmest Regards,Laurie MiskoArea General Manager
