Calificación basada en 1.740 comentarios contrastados
4,2 Limpieza de la habitación
4,3 Servicio y personal
4,3 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 9 may. 2024
Muy mal servicio de restaurante muy grosero el encargado, todo lo demás muy bien
Comentario de la dirección del hotel
10 may. 2024 por Marie - Guest Services Manager, la dirección del hotel
Thank you for taking the time to leave your comments. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and responsive, friendly staff. After reading the details of your stay, we regret this was not your experience. We have shared your feedback with our F&B manager so these issues can be addressed. We are looking forward to having you visit us once again so we can provide you with the flawless trip you deserve. Marie - Guest Services Manager
por un viajero real
Todo bien excepto el desayuno
Publicado el 3 ago. 2023 en HotelsEl hotel todo muy bien, pero pierde por el desayuno es muy escaso para su precio, recomiendo no cogerlo
Comentario de la dirección del hotel
3 ago. 2023 por Marie - Guest Services Manager, la dirección del hotel
Thank you for taking the time to write a review following your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
por un viajero real
Hitel esta bien pero con problemas de limpieza
Publicado el 21 sept. 2021 en HotelsEl hotel esta muy bien solo que tenia una tupper de comida sucio usado abajo del sillon lo qu3 me hizo dudar de la limpieza del cuarto mas en tiepos de covid. Deben enfocarse en la limpieza basica de las habitaciones
Comentario de la dirección del hotel
22 sept. 2021 por Carolyne Pierre - Responsable del servicio cliente, la dirección del hotel
Hola Sra Silvia,
Le pedimos disculpas por este inconveniente. Trataremos este tema con nuestro personal .
Esperamos verle de nuevo.
Saludos cordiales,
por un viajero real
Publicado el 10 may. 2024
Not as clean as I expected
por un viajero real
Publicado el 10 may. 2024
Propre
por un viajero real
Publicado el 7 may. 2024
Comentario de la dirección del hotel
9 may. 2024 por Marie - Directrice services clients, la dirección del hotel
Merci de l’excellente note accordée à notre établissement à la suite de votre séjour avec nous. Notre personnel dévoué met tout en place afin de s'assurer que nos invités gardent un excellent souvenir de leur séjour à l'hôtel Sandman Montreal-Longueuil et c’est avec plaisir que nous constatons que nous avons réussi.Au plaisir de vous revoir bientôt!Marie - Directrice services clients
por un viajero real
Publicado el 6 may. 2024
It's a very nice area close to the transit system .
Comentario de la dirección del hotel
7 may. 2024 por Marie - Guest Services Manager, la dirección del hotel
Thank you for the great review of your stay at the Sandman Hotel Montreal-Longueuil. We are pleased you found our location to be perfect for your plans. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
por un viajero real
Publicado el 6 may. 2024
Love this hotel, great price for value!
Comentario de la dirección del hotel
6 may. 2024 por Marie - Guest Services Manager, la dirección del hotel
Thank you for choosing Sandman Hotel Montreal-Longueuil. We are dedicated to providing fresh and clean accommodations for all our guests, and we love that you had a pleasant stay. It was our pleasure serving you, and we look forward to your return visit. Marie - Guest Services Manager
por un viajero real
Publicado el 3 may. 2024
Pros: The Metro Station is on the same property (100 feet). You do not have to get on the Champlain Bridge at all (saves time and traffic). Easy access to everything Montreal has to offer without having to get in your car at all during your stay (if you use the metro). Clean enough. Very comfy beds and pillows.
Cons: You will hear traffic driving by all night long. The walls are thin so when we stayed it was hard to sleep well because a lot of people came and went very late at night and their voices carried loudly as did the doors closing. Elevators are VERY slow. We pressed to go down early in the morning. We waited for a good five minutes. When the elevator didn't open up still we took all of our luggage to check, out down five flights of stairs, still beating the gentleman who chose to stay and wait for the elevator, to the lobby.
The heater/air conditioner was a bit musty (so we didn't use it despite being hot).
For breakfast you pay extra, which I wouldn't mind if it was good, but it was overpriced for what you get (lots of carbs: toast, waffles, bagles, muffins). Hardboiled eggs but no scrambled. No bacon or sausage. Just yogurt, cereal, unappetizing bowl of fruit cocktail. Overall don't waste your money on the underwhelming breakfast.
Staff is very friendly but checking in seemed like it took longer than it should (although perhaps the guests in front of us were just too chatty).
I would definitely stay again though. No major deterrents.
Comentario de la dirección del hotel
6 may. 2024 por Marie - Guest Services Manager, la dirección del hotel
Thank you for taking the time to write a review following your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
por un viajero real
Publicado el 3 may. 2024
Comentario de la dirección del hotel
6 may. 2024 por Marie - Guest Services Manager, la dirección del hotel
Thank you for being a guest at Sandman Hotel Montreal-Longueuil and for the great rating. We are thrilled to know you enjoyed your stay with us. It was a pleasure to host you, and we look forward to your return visit. Marie - Guest Services Manager
