Calificación basada en 2.903 comentarios contrastados

3,4 sobre 5
3,4 Limpieza de la habitación
3,7 Servicio y personal
3,6 Comodidad de la habitación
3,3 Estado general del hotel
Opiniones contrastadas de Expedia
3 de 5
por un viajero real

Publicado el 10 may. 2024
La calefacción no estuvo muy buena
2 de 5
por un viajero real

Publicado el 7 may. 2024
.
Comentario de la dirección del hotel
9 may. 2024 por Sophia CSR, la dirección del hotel
Hi Guillermo,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!
5 de 5
por un viajero real desde Wichita

Publicado el 7 may. 2024
Everything was good
Comentario de la dirección del hotel
7 may. 2024 por Sophia CSR, la dirección del hotel
Hi Minerva,Thank you for your positive feedback. We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience in the future.
5 de 5
por un viajero real

Publicado el 5 may. 2024
Perfecto
Comentario de la dirección del hotel
6 may. 2024 por Sophia CSR, la dirección del hotel
Hi Morelia,I wanted to say thanks for your recent stay here at our hotel! We continuously strive to exceed your expectations and look forward to you in the future.
5 de 5
por un viajero real

Publicado el 1 may. 2024
Muy buena
Comentario de la dirección del hotel
2 may. 2024 por Sophia CSR, la dirección del hotel
Hi Ricardo,Thank you! We're glad to hear you had a very good experience. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
5 de 5
por un viajero real

Publicado el 1 may. 2024
Good
Comentario de la dirección del hotel
2 may. 2024 por Sophia CSR, la dirección del hotel
Hi Jorge,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.
3 de 5
por un viajero real

Publicado el 1 may. 2024
Me gustó lo cerca que me quedó del aeropuerto
Comentario de la dirección del hotel
2 may. 2024 por Sophia CSR, la dirección del hotel
Hi Hector,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
5 de 5
por un viajero real

Publicado el 30 abr. 2024
.
Comentario de la dirección del hotel
2 may. 2024 por Sophia CSR, la dirección del hotel
Hi Dayana,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!
2 de 5
por un viajero real

Publicado el 30 abr. 2024
La información al hacer la reservación no es muy clara con el tema del desayuno incluido ya que no incluia Y me cobraron 10 dólares más por noche
Comentario de la dirección del hotel
30 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Yasser,We apologize for any confusion regarding the breakfast inclusion and the discrepancy in pricing during your reservation process. Your feedback is important, and we will review our booking information to ensure clarity for future guests. Please know that your satisfaction is our priority, and we regret any inconvenience caused. Thank you for bringing this matter to our attention.
2 de 5
por un viajero real

Publicado el 30 abr. 2024
Not a good hotel
Comentario de la dirección del hotel
2 may. 2024 por Sophia CSR, la dirección del hotel
Hi Jose,Thank you for choosing us for your recent stay. We apologize for the inconvenience faced by you. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future