Calificación basada en 943 comentarios contrastados
4,1 Limpieza de la habitación
4,2 Servicio y personal
4,2 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 8 may. 2024
Superb central location. Right next to train station, Close to CBD, easy access to city trams.
Super helpful staff, one guy even came to our rescue when we got “lost” in the car park ( couldn’t find the exit to the hotel). It was after midnight, and he said wait there, and popped right down to the car park, from the reception desk to help show us the way! What a guy!
Whole experience was top knotch. Will definitely book this hotel for subsequent trips.
Thanks Docklands Travelodge. Awesome!
Comentario de la dirección del hotel
10 may. 2024 por Duty Manager, la dirección del hotel
Dear Christine,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us, from our central location to our helpful staff going above and beyond to assist you. We're glad we could make your stay enjoyable and stress-free, even during late-night adventures in the car park! Your kind words mean a lot to us, and we can't wait to welcome you back for more top-notch experiences in the future. Safe travels until then.
por un viajero real
Publicado el 30 abr. 2024
Comentario de la dirección del hotel
4 may. 2024 por Duty Manager, la dirección del hotel
Dear Wade, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
por un viajero real
Publicado el 23 abr. 2024
Breakfast was no seating to many people for the amount of table and chairs had to leave without breakfast
Comentario de la dirección del hotel
26 abr. 2024 por Team Travelodge, la dirección del hotel
Dear Leonardo,Thank you for taking the time and providing us with the review. We did have a large group in house over the week that caused certain time slots of breakfast to be booked out. We apologise for any inconvenience caused.It was our pleasure to take care of you,Warm Regards,Team Travelodge
por un viajero real
Publicado el 20 abr. 2024
por un viajero real
Publicado el 20 abr. 2024
Excellent service and response from staff
Comentario de la dirección del hotel
22 abr. 2024 por Team Travelodge, la dirección del hotel
Dear Rachel,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge
por un viajero real desde Saint Maries
Publicado el 13 abr. 2024
The close proximity to the train station, ferry terminal, free tram, and Victoria Market made this an excellent choice for the price.
Comentario de la dirección del hotel
14 abr. 2024 por Duty Manager, la dirección del hotel
Dear Wayne,Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!
por un viajero real
Publicado el 12 abr. 2024
Comentario de la dirección del hotel
4 may. 2024 por Duty Manager, la dirección del hotel
Dear Dianne, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
por un viajero real desde Hamilton
Publicado el 9 abr. 2024
Quiet but close the CBD and public transport options.
Comentario de la dirección del hotel
13 abr. 2024 por K C, la dirección del hotel
Dear Shane,We're thrilled to hear that you found our hotel to be both quiet and conveniently located near the CBD and public transport options. Providing a peaceful environment while still being accessible to the city center and transportation hubs is something we strive for, and we're delighted that we met your expectations in this regard.Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your patronage!Kind regards,K CReception – Travelodge Docklands Melbourne
por un viajero real
Publicado el 9 abr. 2024
Overall the hotel was great, my room had a desk. Shower was great but the bathroom was a tiny bit dated / battle scarred, it was still good, the room itself was excellent.
King bed was two single beds stuck together, which I don't like, and wish it wasn't a thing.
Only two complaints were, the noise from being directly next to the station, it wasn't horrible, and I was fine with it, but it was still there. At 3pm I struggled to find a coffee shop in the immediate vicinity and needed to walk a little bit.
Comentario de la dirección del hotel
13 abr. 2024 por K C, la dirección del hotel
Dear Nicholas,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you enjoyed your stay with us and found the room to be excellent, complete with a desk and a great shower.We appreciate your comments regarding the bathroom, and we understand your concerns about the bed configuration. Your feedback is valuable to us as we continuously strive to improve the comfort and satisfaction of our guests.We apologize for any inconvenience caused by noise from the nearby station. While we aim to provide a peaceful environment for our guests, external factors such as proximity to transportation hubs can sometimes result in unavoidable noise disturbances.We also apologize for the inconvenience you experienced in finding a coffee shop nearby at 3 pm. We will certainly take note of this and look into ways to enhance the availability of amenities in the immediate vicinity for our guests' convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Kind regards,K CReception – Travelodge Docklands Melbourne
por un viajero real
Publicado el 30 mar. 2024
Good value for money
Comentario de la dirección del hotel
6 abr. 2024 por Duty Manager, la dirección del hotel
Dear James,Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
