Calificación basada en 956 comentarios contrastados
4,6 Limpieza de la habitación
4,6 Servicio y personal
4,7 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 23 oct. 2023
Excelente todo! Muy limpio y sin detalles por opinar
Comentario de la dirección del hotel
3 nov. 2023 por Pan Pacific Melbourne, la dirección del hotel
Dear Jose,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 8 may. 2024
Good price clean and great staff
Comentario de la dirección del hotel
9 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Jago,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 5 may. 2024
Very much enjoyed our overnight stay. We booked a standard room, so we were very pleasantly surprised to have a wonderful view of the river complete with fireworks display.
Courteous and attentive staff were also a highlight.
Comentario de la dirección del hotel
6 may. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Cath,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 29 abr. 2024
Great place to stay, however bit dated.
The restaurant can take awhile for food to come out. Our food took almost 1 hour.
Comentario de la dirección del hotel
30 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear My Hong,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service.However, I have noted your experience at our restaurant. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 27 abr. 2024
A little bit old
Comentario de la dirección del hotel
29 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear Liu,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 25 abr. 2024
Great location
Comentario de la dirección del hotel
26 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear Gregory,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 14 abr. 2024
Super comfortable bed. Block out blind is amazing. DFO just downstairs and lots of food places.
Comentario de la dirección del hotel
15 abr. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Xue Feng,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are are indeed superbly located next to DFO and Melbourne Convention & Exhibition Centre, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 14 abr. 2024
Hotel location is perfect for seeing the attractions. Missing coffee in room is an issue.
Comentario de la dirección del hotel
15 abr. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Phil,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.However, I have noted your comments on the lack of coffee in your room. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real
Publicado el 13 abr. 2024
I booked this hotel because it was a meeting point of day tours, it was convenient for day tour
The staffs were helpful, I arrived at 8:45,and asked for early check in due to the early flight, with the help of the lobby staffs ,we finally checked in at 10:30
Although not bottle waters provided, There was a water machine at the lobby provided hot and cool water.
The Room was clean and comfortable.
I will choose this hotel next time I come melbourne
Comentario de la dirección del hotel
15 abr. 2024 por Pan Pacific Melbourne, la dirección del hotel
Dear Nga Yee,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
por un viajero real desde Bronx
Publicado el 13 abr. 2024
Great location and close to everything!
Comentario de la dirección del hotel
15 abr. 2024 por Pan Pacific Melbourne , la dirección del hotel
Dear Umeshkumar,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
