Calificación basada en 1.103 comentarios contrastados
4,2 Limpieza de la habitación
3,9 Servicio y personal
4,2 Comodidad de la habitación
3,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Buena ubicación, instalaciones terribles
Publicado el 27 sept. 2023 en HotelsEl hotel está muy bien ubicado, sin embargo, las instalaciones están muy viejas y deprimentes. Pero lo que no es nada aceptable, es que permitan que se reúnan muchos inmigrantes que están de intercambio en una habitación, para pasar la noche, porque quizás viven en los suburbios. Y hacen mucho ruido.
por un viajero real
Publicado el 23 may. 2024
I love the Staff very friendly.
por un viajero real
Publicado el 22 may. 2024
シャワーのノズルが下に向いてくれずずっと壁に向かってお湯が出ていた為シャンプー等凄く洗いにくかったです。その為お風呂が億劫でした
por un viajero real
Publicado el 22 may. 2024
por un viajero real
Publicado el 18 may. 2024
Perfect location, clean and tidy room
Comentario de la dirección del hotel
21 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Luke, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
por un viajero real
Publicado el 16 may. 2024
Nice hotel, good location, reasonable price, but furnishings and bathroom in particular somewhat outdated, worn and tired
Comentario de la dirección del hotel
21 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Tom,Thank you for taking the time to share your feedback following your stay here in Stamford Plaza Melbourne. We're pleased to hear that our central location near the CBD is indeed one of our standout features, and it is also good to know that you found the price reasonable. However, we regret that you found the furnishings and bathroom to be outdated and worn. We are constantly upgrading our facilities to deliver our guests with an experience which is exceptional in every sense. I am happy to inform you that we are currently working on our prototype suite and hope to have the major refurbishments of all our suites underway in the near future.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Saif Ian RashidGeneral Manager
por un viajero real
Publicado el 14 may. 2024
Nice motel. Tiles are aging in the bathroom. Comfortable and clean
Comentario de la dirección del hotel
16 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Tracy, Thank you for sharing your feedback following your recent stay with Stamford Plaza Melbourne. We appreciate your comments.We're glad to hear that you found our Hotel to be comfortable and clean. However, we apologize if the aging tiles in the bathroom detracted from your overall experience. We are constantly upgrading our facilities to deliver our guests with an experience which is exceptional in every sense. Your feedback is important to us, and we will review this internally to ensure improvements are made.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Saif Ian RashidGeneral Manager
por un viajero real
Publicado el 14 may. 2024
This property was really surprising. Despite the rooms feeling a little tired they were comfortable and large and the staff were excellent. The price is amazing for the location and size of room. The bonus and my favourite was the pool sauna and spa on the top level. For this price you won’t get these amenities at any other property I’ve stayed at in Melbourne.
Comentario de la dirección del hotel
21 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Simone, Thank you for sharing your experience following your stay here in Stamford Plaza Melbourne, Simone!We're delighted to hear that you found our property comfortable and our staff excellent. Your feedback about the rooms feeling a little tired is duly noted, and we appreciate your understanding. We're glad you enjoyed our amenities, especially the pool, sauna, and spa on the top level. We strive to offer great value for our guests, and we're thrilled that you found our location and room size to be exceptional. We hope to welcome you back again soon for another enjoyable stay!Best regards, Saif Ian RashidGeneral Manager
por un viajero real
Publicado el 13 may. 2024
Comentario de la dirección del hotel
21 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Monika Prasad,Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
por un viajero real
Publicado el 12 may. 2024
2ベットルームでキッチン付きの63m2の部屋だったので、とても広くゆったりと過ごすことができました。
朝食付きにしたので、ホテルのレストランでゆっくり食事ができました。中華粥があったので胃を整える事ができ助かりました。その場で焼いてもらったオムレツが美味しかったです。
Comentario de la dirección del hotel
21 may. 2024 por Saif Ian Rashid General Manager, la dirección del hotel
Dear Yasuko,Thank you for your valuable feedback following your stay here in Stamford Plaza Melbourne, Yasuko.We're delighted to hear that you found our room spacious and relaxing, providing the comfort you needed during your stay. It's great to know that you enjoyed the breakfast at our restaurant, especially the Chinese porridge and freshly cooked omelette. We strive to provide a satisfying dining experience for all our guests. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon!Best regards, Saif Ian RashidGeneral Manager
