Calificación basada en 2.183 comentarios contrastados
3,9 Limpieza de la habitación
3,9 Servicio y personal
3,7 Comodidad de la habitación
3,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 20 sept. 2024
Hotel muy cerca de la estación del metro y de Times Square (aprox. 10 minutos caminando).
Hotel very close to the subway station and Times Square (approx. 10-minute walk).
Comentario de la dirección del hotel
21 sept. 2024 por Jorge Tito, la dirección del hotel
Dear Fernando,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to share your experience.We are happy to hear you had an excellent stay, enjoyed our prime location, and we hope to welcome you again very soonSincerely,
por un viajero real
Publicado el 10 sept. 2024
Comentario de la dirección del hotel
11 sept. 2024 por Jorge Tito, la dirección del hotel
Dear Brian Lobo,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to rate your experience. We highly value guest feedback, and I regret to hear that you did not enjoy your recent stay with us. It would have been helpful however to know the details as it would allow us to understand where we failed and the opportunity to improve.Regards,
por un viajero real
Publicado el 28 ago. 2024
They should have small refrigerators in the rooms. I stayed for two days and could not get cold water and the water and ice machine was broken. And also the cleaning staff should clean the bathrooms with bleach, since the bathtub was dirty.
Comentario de la dirección del hotel
29 ago. 2024 por Jorge Tito, la dirección del hotel
Dear Katherine,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to share your experience.We are happy to hear you had a pleasant stay with us.We do not have refrigerators in the rooms, but we take this opportunity to inform our guests that we do have some that we can put in the room upon request and availability.I already shared your comments about the broken ice machine and the bathroom with our engineering and cleaning teams to make sure these issues are taken cared of.Thank you again for your feedback and we hope to welcome you again soon,Sincerely,
por un viajero real
Publicado el 17 ago. 2024
Bien
Comentario de la dirección del hotel
18 ago. 2024 por Jorge Tito, la dirección del hotel
Dear Versa,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to rate your experience.We are happy to hear you had a very good stay and we hope to welcome you again very soonSincerely,
por un viajero real
Publicado el 7 ago. 2024
Comentario de la dirección del hotel
9 ago. 2024 por Jorge Tito, la dirección del hotel
Dear ANA,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to rate your experience.We are happy to hear you had a pleasant stay and we hope to welcome you again very soonSincerely,
por un viajero real
Publicado el 5 ago. 2024
Comentario de la dirección del hotel
6 ago. 2024 por Jorge Tito, la dirección del hotel
Dear kenin Francisco,Thank you for staying with us and for your feedback. We are happy to hear that you had a great stay and we hope to welcome you again soonSincerely,
por un viajero real
Publicado el 4 ago. 2024
Bien en general
Comentario de la dirección del hotel
5 ago. 2024 por Jorge Tito, la dirección del hotel
Dear Christian,Thank you for staying with us and for your feedback. We are happy to hear that you had a very good stay and we hope to welcome you again soonSincerely,
por un viajero real
Publicado el 4 ago. 2024
Comentario de la dirección del hotel
6 ago. 2024 por Jorge Tito, la dirección del hotel
Dear Alvaro,Thank you for staying with us and for your feedback. We are happy to hear that you had a very pleasant stay and we hope to welcome you again soonSincerely,
por un viajero real
Publicado el 31 jul. 2024
Comentario de la dirección del hotel
21 ago. 2024 por Jorge Tito, la dirección del hotel
Dear Ruben,Thank you for staying with us and for your feedback. We are happy to hear that you had a very pleasant stay and we hope to welcome you again soonSincerely,
por un viajero real
Publicado el 9 jul. 2024
I like it, but in every hotel could speak Spanish very well.
Comentario de la dirección del hotel
10 jul. 2024 por Jorge Tito, la dirección del hotel
Dear Jesus,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests.Glad to see you had a great stay. I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
