Comentario de la dirección del hotel
23 feb. 2024 por Vhe, la dirección del hotel
Dear Jorge, Thank you for reviewing your recent stay; we value each of your comments. We strive for excellence, so we are thrilled you appreciated not only our clean rooms and quiet atmosphere but also our prime location close to Times Square, Penn Station, and bus stop and our delicious breakfast. However, we want to apologize for the issues you had with our elevators during your visit. We certainly understand your frustration, and we are very sorry for the temporary inconvenience. We will address this appropriately, and we want you to know we are very grateful for your patience. We look forward to welcoming you back! Warmest Regards, Valerie Abad-AGM