Calificación basada en 960 comentarios contrastados

4,4 sobre 5
El 100% de los huéspedes lo recomienda
4,4 Limpieza de la habitación
4,4 Servicio y personal
4,4 Comodidad de la habitación
4,4 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 17 jun. 2024
Very nice place and excellent location.
Comentario de la dirección del hotel
20 jun. 2024 por Alberto Biollino - Front Office Manager, la dirección del hotel
Dear Wislandry,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 de 5
por un viajero real

Publicado el 11 jun. 2024
Excelente ubicacion, cerca de todos los lugares de visita
Comentario de la dirección del hotel
14 jun. 2024 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Maria de los Angeles,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 de 5
por un viajero real

Publicado el 4 may. 2024
El personal súper amable, lugar fácil de ubicar, además de que te permite llegar caminando a muchas locaciones.
Comentario de la dirección del hotel
4 may. 2024 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Alma Edith,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
5 de 5
por un viajero real

Publicado el 26 mar. 2024
Personal muy amable y te ayudan en todo
Comentario de la dirección del hotel
27 mar. 2024 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Ana Carla,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 de 5
por un viajero real

Publicado el 10 ene. 2024 en Hotels
Comentario de la dirección del hotel
21 ene. 2024 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Jesus,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 de 5
por un viajero real

Publicado el 20 dic. 2023
Comentario de la dirección del hotel
21 ene. 2024 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Neus,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
4 de 5
por un viajero real

Publicado el 19 jul. 2023
Comentario de la dirección del hotel
12 ago. 2023 por Rupok, la dirección del hotel
Dear Eduardo, Thank you for sharing your feedback & we hope to welcome you back again soon.Kind Regards, RupokGuest Service Manager
5 de 5
por un viajero real

Publicado el 11 abr. 2023
Un excelente servicio por parte de Alberto!
Comentario de la dirección del hotel
12 abr. 2023 por Katie Walsh Reception Team Leader, la dirección del hotel
Dear Denilsa,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have also passed on your kind words to Alberto and he is happy you enjoyed the time you spent with us at Novotel!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
4 de 5
por un viajero real

Publicado el 12 feb. 2023
La cercanía con el Big Ben es relativa si te gusta caminar es una buena opción. El personal del restaurante es muy amable.
Comentario de la dirección del hotel
14 feb. 2023 por Alberto Biollino - Assistant Front Office Manager, la dirección del hotel
Dear Vanessa Lourdes,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 de 5
por un viajero real

Publicado el 12 ene. 2023
Lo mejor del hotel son sus trabajadores. Atención profesional y cercana. El bar del hotel es muy recomendable, tanto para comer / cenar como para tomar algo. El hotel está en una buena zona y bien comunicado.
Comentario de la dirección del hotel
14 ene. 2023 por Calina, la dirección del hotel
Dear Maria Miravet,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Calina LangTeam Leader Front of House