Calificación basada en 798 comentarios contrastados
4,3 Limpieza de la habitación
4,1 Servicio y personal
3,7 Comodidad de la habitación
3,8 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 2 mar. 2020 en Hotels
Comentario de la dirección del hotel
3 mar. 2020 por Gem Hotels , la dirección del hotel
Dear Guest
Thank You for your wonderful score for your stay with us at the Strathmore Hotel and we are pleased that you enjoyed our services.
Warm Regards
Guest Relations Team
por Miguel Esteban
Muy buen fin de semana
Publicado el 4 jul. 2016 en HotelsHotel muy bien situado, muy cerca del metro. Habitaciones pequeñas. Atención al cliente excelente.
Recomendado
en Todospor un viajero real
Muy buena opción
Publicado el 17 nov. 2015Excelente hotel, muy bien ubicado y con gran atención del personal. Baño y habitación con buena limpieza. El único detalle es que son habitaciones pequeñas, al menos en la planta abajo de recepción. Sin embargo las habitaciones son limpias y cómodas , para descansar si tu opción es de unos 3 días.
Recomendado
en Todospor Gloria desde Guadalajara, JAL, México
Limpio y bien ubicado
Publicado el 18 jul. 2012
Pros: La limpieza y ubicación
Contras: La cama
Lugar: Buena ubicación a dos cuadras de una estación de metro, zona tranquila y segura.
Estuvimos un par de noches mi esposo y yo, el trato fue muy cordial, la habitación era amplia y limpia.
por un viajero real desde España Barcelona
Microbaño
Publicado el 22 jun. 2011 en HotelsHabitacion pequeña y baño microscopico, no internet si no pagas libra 15min, recepcion no hablan idiomas y tras reservar habitacion de fumador cosa que queda bien clara en la reserva en este hotel no hay habitaciones de este tipo encima el personal de recepcion se mostro prepotente, 4 estrellas y ni nevera en la habitacion y por supuesto ningun canal televisivo en español
Recomendado
en Todospor jose
reservamos dos habitaciones una
Publicado el 6 jul. 2009 en RatesToGoreservamos dos habitaciones una doble y la otra triple , nos sorprendio gratamente la dimension de esta habitacion. hotel recomendable para familias, las habitaciones de buen tamaños con camas amplias y baños aunque pequeños limpios y con buena ducha. la limpieza correcta, a mejorar por el hotel es la total falta de interes por el idioma castellano a pesar de los muchos clientes , la zona ideal
por un viajero real
Publicado el 3 may. 2024
Considering the cost of the room the carpet in our room could have done with a shampoo. The cost of a full cooked breakfast was £24 so we went out. There are a number of cafes/restaurants offering a smaller far less expensive breakfast which are only a short walk away.
Comentario de la dirección del hotel
7 may. 2024 por Gem Hotels, la dirección del hotel
Dear Guest, Thank you for your feedback after your stay with us. Your feedback is invaluable, and we'll be reviewing these aspects to improve our services. We appreciate your understanding and bringing these issues to our attention. Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future.Kind regards,Guest Relations Team.
por un viajero real
Publicado el 29 abr. 2024
the bed in my room was horrible
Comentario de la dirección del hotel
30 abr. 2024 por Gem Hotels, la dirección del hotel
Dear Guest, Thank you for sharing your comments reading your recent stay with us. We are disappointed that we did not fully meet your expectations during your stay. Feedback is really important to us as it allows to the opportunity to improve our service and we aim to deliver only the highest standards of service to our valued guests and pride ourselves on the service and facilities we have available.. We appreciate your understanding and bringing these issues to our attention. Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future.Kind regards,Guest Relations Team.
por un viajero real
Publicado el 29 abr. 2024
Overall we rated it high. Would have preferred an a la carte breatkfast option since I am gluten, egg and dairy intolerant and there were not many options available. Also, we did not have hot water in the bathroom the first day and a half, until I ran the shower for 10 minutes. After that we had hot water in the sink and shower both.
Comentario de la dirección del hotel
30 abr. 2024 por Gem Hotels, la dirección del hotel
Dear Guest, Thank you for your feedback after your recent stay at Strathmore Hotel. We are very happy that you enjoyed your stay with us, and we appreciate your feedback about our breakfast service and facilities in the room, which will be addressed with our team for improvements. We very much look forward to welcoming you again to our hotel.Kind regards,Guest Relations Team
por un viajero real desde Pommelsbrunn
Publicado el 19 abr. 2024
Nice hotel close to the V&A and other museums. The location is quiet even though it is almost next to a main road. The only thing is that the windows are a bit poor. Even when these are closed, it's a bit of a draw.
Otherwise a good and inexpensive hotel with good connections to the underground.
Comentario de la dirección del hotel
24 abr. 2024 por Gem Hotels, la dirección del hotel
Dear Guest, Thank you for taking the time to share your recent experience at Gem Hotel. We’re delighted to hear that you enjoyed your stay with us and our proximity to V&A, Museums and other nearby attractions. We're also sorry for the discomfort caused by the window. Your feedback is invaluable, and we'll be reviewing these aspects to improve our services. We appreciate your understanding and bringing these issues to our attention. Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future.Warm regards,Guest Relations Team.
