Calificación basada en 940 comentarios contrastados
4,3 Limpieza de la habitación
4,3 Servicio y personal
3,7 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 29 abr. 2024
Excelente
Comentario de la dirección del hotel
3 may. 2024 por LHH Team, la dirección del hotel
Dear Francisco,Thank you for your kind feedback! We're delighted that you had a great experience during your stay with us.If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We're here to ensure your time with us is nothing short of excellent.Looking forward to welcoming you back again soon!Best regards,London House Hotel Team
por un viajero real
Publicado el 3 abr. 2024
Las camas podrían estar mejor. El baño y su limpieza podrían estar mejor.
Comentario de la dirección del hotel
10 abr. 2024 por LHH Team, la dirección del hotel
Dear Samuel,Thank you for sharing your feedback regarding your stay with us. We're sorry to hear that the beds and the cleanliness of the bathroom did not meet your expectations. Providing comfortable accommodations and maintaining high standards of cleanliness are very important to us, and we regret that we fell short in these areas during your visit.We take your comments seriously and will address them with our housekeeping and maintenance teams to ensure improvements are made. Our goal is to ensure every guest has a comfortable and pleasant experience, and your feedback is invaluable in helping us achieve this.We hope to have the opportunity to welcome you back in the future, providing a stay that fully meets your expectations and showcases the high standards we strive to maintain.Warm regards,London House Hotel Team
por un viajero real
Inhóspito
Publicado el 5 feb. 2024 en HotelsLa atención del personal y el estado de limpieza de las instalaciones, correcto. Sin embargo, la habitacion es diminuta e incomodísima, sin espacio para moverse o dejar las pertenecias. Y el baño ridículamente pequeño e encómodo. No lo recomiendo
Comentario de la dirección del hotel
7 feb. 2024 por LHH Team, la dirección del hotel
Dear Rosa,We're sorry to hear that your experience with us did not meet your expectations, especially regarding the room size and comfort. While we're glad to know that the staff's attention and the cleanliness of our facilities met your standards, we understand the importance of comfort and space in enhancing the overall stay.We take your feedback seriously as it is essential for us in our continuous efforts to improve our guest experience. Please know that we offer a variety of room types and sizes to cater to different needs and preferences, and our team is always ready to assist in finding a solution that ensures a more comfortable and satisfactory stay.Thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a stay that better meets your expectations.Kind regards, London House Hotel Team
por un viajero real
Publicado el 31 ene. 2024
Todos fueron muy amables, además de que está en un área muy tranquila y muy cercana a estaciones del metro y de autobus
Comentario de la dirección del hotel
2 feb. 2024 por LHH Team, la dirección del hotel
Dear Renata,It's a pleasure to hear that you found our team friendly and enjoyed the peaceful location of London House Hotel, along with the convenience of being close to metro and bus stations. Providing a welcoming atmosphere and ensuring ease of access to London's transport network are priorities for us, so we're delighted to know these aspects contributed positively to your stay.Thank you for choosing us for your visit, and we hope to have the opportunity to welcome you back in the future for another enjoyable experience.Kind regards, London House Hotel Team
por un viajero real
Publicado el 28 ene. 2024 en Hotels
Comentario de la dirección del hotel
31 ene. 2024 por LHH Team, la dirección del hotel
Dear Ana,Thank you so much for your succinct and highly appreciated review! We are absolutely thrilled to receive a perfect score of 10/10 from you. It's truly heartening to know that your experience at London House Hotel met your expectations so wonderfully.We look forward to the pleasure of welcoming you back soon for another exceptional stay.Warm regards,London House Hotel Team
por un viajero real
Publicado el 21 ene. 2024
Comentario de la dirección del hotel
22 ene. 2024 por LHH Team, la dirección del hotel
Dear Fernando,Thank you for your feedback and for rating your experience at London House Hotel 4/5. We appreciate your input. If there are specific aspects you enjoyed or if there's anything you'd like to share about your stay, please feel free to let us know.We value your feedback and hope to have the opportunity to welcome you back to London House Hotel in the future.Best regards,London House Hotel Team
por un viajero real
Publicado el 28 dic. 2023
Comentario de la dirección del hotel
4 ene. 2024 por LHH Team, la dirección del hotel
Dear Antonio,We're sorry to hear that your experience at London House Hotel didn't meet your expectations, and we appreciate your feedback. If there are specific aspects of your stay that you found unsatisfactory or if there's anything you'd like to discuss further, please feel free to provide more details.We take guest feedback seriously and will use it to address areas for improvement. If there's anything we can do to assist you or if you have specific concerns you'd like to share, please don't hesitate to reach out.We value your input and hope to have the opportunity to better serve you in the future. If there's anything you need in the meantime, please let us know.Best regards,London House Hotel Team
por un viajero real
Excelente hotel
Publicado el 23 dic. 2023 en HotelsExcelente hotel, limpio, todo muy ordenado e impecable. Excelente ubicación y muy buen desayuno. Excelente el trato del personal.
Comentario de la dirección del hotel
2 ene. 2024 por LHH Team, la dirección del hotel
Dear Juan,Thank you for your feedback! We're delighted to hear that you found London House Hotel to be an excellent hotel with cleanliness, impeccable tidiness, and an excellent location. We're also pleased that you enjoyed the very good breakfast and received excellent treatment from our staff.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is valuable as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back in the future. If there's anything you need in the meantime, don't hesitate to reach out.Best regards,London House Hotel Team
por un viajero real
Publicado el 9 jun. 2023
Excelente ubicación. Zona tranquila y la habitación con vista al jardin vale la pena
Comentario de la dirección del hotel
12 jun. 2023 por LHH Team, la dirección del hotel
Dear Rodrigo, Thank you for taking the time to share your review with us. We greatly appreciate your feedback.We are thrilled to hear that you enjoyed our excellent location. It's wonderful to know that our garden view room made your stay even more worthwhile. We take pride in offering beautiful views and serene surroundings to enhance our guests' experience.Your positive feedback motivates us to continue delivering exceptional service and maintaining the high standards we strive for. We are grateful for your kind words and are delighted to have contributed to your enjoyable stay.If there is anything else we can do to further improve your experience or if you have any additional comments or suggestions, please feel free to let us know. We value your feedback and are always here to assist you.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,LHH Team
por un viajero real
Publicado el 7 jun. 2023 en Hotels
Comentario de la dirección del hotel
12 jun. 2023 por LHH Team, la dirección del hotel
Dear Laura, Thank you for staying at London House Hotel, we are hope you had a pleasant stay with us and we look forward to welcoming you again!Kind regards,LHH Team
