Very bad experience
Publicado el 3 jul. 2023 en Hotels
Dirty and chaotic hotel. You cannot sleep. The sound of singing until two o'clock in the morning. I also asked them to open the safety deposit box in the rooms. They did not open it for me. After repeating the request, I could not save my money. I could not go down to the sea. The bathroom is full of water when you use it. Also, the restaurant is a very crowded mess. Outside the hotel, frankly, a very bad experience
Comentario de la dirección del hotel
6 jul. 2023 por e-Commerce department , la dirección del hotel
Dear Guest , Thank you for sharing your opinion concerning our divine 5-star Golden Tulip Taj Sultan Resort ! We are saddened and surprised to read about your impressions of our establishment . Our staff are always happy to assist our guests with their concerns and strive to provide the highest-quality of experiences. Nevertheless, we apologise for any inconvenience, and we will happily share your comments internally with the relevant departments for their revision.Looking forward to welcoming you againBest regards