Calificación basada en 166 comentarios contrastados
4,7 Limpieza de la habitación
4,5 Servicio y personal
4,7 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real desde Bedford
Publicado el 31 may. 2024
An amazing stay in a wonderful hotel
Comentario de la dirección del hotel
3 jun. 2024 por Best wishes, The Cowley Team, la dirección del hotel
Dear Joanna,Thanks for this kind review.We are thrilled to hear that your stay at Cowley Manor Experimental met your expectations in every aspect, from the pristine condition of our rooms to the quality of service and amenities provided. It is our highest priority to ensure that every guest experiences the comfort and luxury we strive to offer.We hope to see you again on a future visit.Kind regards,Best wishes,The Cowley Team
por un viajero real
Publicado el 22 may. 2024
Comentario de la dirección del hotel
27 may. 2024 por Manager , la dirección del hotel
Dear Lucy,Thank you for taking the time to share your feedback with us.We are delighted to know that you found our rooms impeccably clean and our service to be of the highest standard. Our team takes great pride in maintaining the condition of Cowley Manor Experimental, and your recognition of our efforts brings us immense satisfaction.Should you have any suggestions, we are eager to hear them as we continually seek to enhance our offerings.We eagerly await the opportunity to serve you again.Warmest regards,
por un viajero real
Publicado el 12 may. 2024
Loved this hotel. The spa, the room the grounds were all great. Very chilled, and relaxing stay
Comentario de la dirección del hotel
15 may. 2024 por The Cowley Team, la dirección del hotel
Dear Nicola,Thank you for this positive review of your stay.It is truly gratifying to learn that the spa provided you with a tranquil respite and that the comfort of your room contributed to a restful experience. We take great pride in our grounds, meticulously designed to offer guests a sense of peace and relaxation.Thank you for choosing Cowley Manor Experimental for your getaway. Our team is committed to creating memorable stays for our guests, and your commendations are a wonderful affirmation of our efforts.We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Best wishes,The Cowley Team
por un viajero real
Publicado el 27 abr. 2024
The hype related to Cowley Manor's recent makeover turned out to be just that. Hype. The breakfast and dinner menu is small, but the food is fantastic. The spa is a bright spot. Overall the level and quality of service needs addressing. The side entrance to the hotel has loose and broken floor tiles that are in need of significant repair. All in all a somewhat underwhelming visit despite initial high hopes.
Comentario de la dirección del hotel
4 may. 2024 por The Cowley Team, la dirección del hotel
Dear Paul,Thank you for sharing your experience with us.We're delighted to hear that the quality of our food met your expectations and that you found our spa to be a highlight of your stay. Our aim is to provide an exceptional culinary experience and a sanctuary of relaxation, and we're pleased these aspects contributed positively to your visit.However, we regret to hear that our level of service did not match your expectations on this occasion. Please rest assured that we are continuously striving to enhance our guest experience and feedback such as yours is invaluable in this process. Regarding your comments about the hotel maintenance, we have noted your observations and will ensure that all areas, including the side entrance, are meticulously maintained to uphold the integrity and beauty of our historic property.It is our sincere hope to have the pleasure of your company once more, for an experience that truly reflects the high standards of Cowley Manor Experimental.Warm regards,Best wishes,The Cowley Team
por un viajero real
Publicado el 26 abr. 2024
Was a lovely stay:)
Comentario de la dirección del hotel
29 abr. 2024 por Manager , la dirección del hotel
Dear Man,Thank you very much for this kind review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,
por un viajero real
Publicado el 26 abr. 2024
We visited Cowley Manor Experimental to celebrate my partners birthday and from the moment we arrived, the staff went above and beyond to make it extra special. The Hotel and grounds are very impressive and the spa was a great bonus. Overall an amazing stay and would definitely return.
Comentario de la dirección del hotel
29 abr. 2024 por Best wishes, The Cowley Team, la dirección del hotel
Dear Jessica,Thank you for sharing this lovely review.It brings us immense joy to know that our team's dedication to service played a significant role in celebrating such a special occasion. The fusion of our impressive hotel and the tranquil spa facilities are designed to provide an exceptional retreat, and we are thrilled they contributed to your amazing stay.We take pride in our meticulous attention to detail and our ability to offer a sanctuary where memorable experiences are crafted. Your kind words are a testament to the ethos of Cowley Manor Experimental, and they have been shared with our staff as a source of encouragement.Thank you once more for choosing us for such a significant event, and for your high praise of the cleanliness, condition, amenities, and service provided. We are wholeheartedly grateful and look forward to your return.We look forward to welcoming you again soon.Best wishes,Best wishes,The Cowley Team
por un viajero real
Publicado el 25 abr. 2024
Beautiful Manor House set in stunning grounds with lake and waterfalls. Huge clean and comfortable rooms, excellent food and wine choice. Check-in and check -out could have been a bit more organised, but that really is a minor detail.
Comentario de la dirección del hotel
26 abr. 2024 por Best wishes, The Cowley Team, la dirección del hotel
Dear Tatjana,We would like to thank you for taking the time to review your stay.We are delighted that the beauty of Cowley Manor Experimental's manor house and its picturesque grounds resonated so well with you. Your appreciation for the spaciousness and cleanliness of our rooms, as well as the diverse selection of food and wine, truly warms our hearts.However, we regret to hear that the check-in and check-out process did not meet your expectations. We aim to provide a seamless experience and are continuously working on improving our services in this regard.Rest assured, your feedback is invaluable to us and helps Cowley Manor Experimental maintain the high standards we set for our guests' experiences.We hope that we may have the opportunity to welcome you back in the future.Best regards,Best wishes,The Cowley Team
por un viajero real
Publicado el 24 feb. 2024 en Hotels
Comentario de la dirección del hotel
27 feb. 2024 por Best wishes,
Kim, la dirección del hotel
Dear Christopher,Thank you for your review.We are pleased that we were able to meet your expectations.We would be delighted to welcome you back on another occasion.Best wishes,Kim
por un viajero real
Publicado el 5 feb. 2024
Comentario de la dirección del hotel
9 feb. 2024 por Best wishes,
Kim, la dirección del hotel
Dear Sophia,Thank you for sharing your rating following your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Kim
por un viajero real
Publicado el 4 feb. 2024 en Hotels
Comentario de la dirección del hotel
5 feb. 2024 por Best wishes,
Kim, la dirección del hotel
Dear Aaron,Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back again in the future.Best wishes,Kim
