Calificación basada en 1.402 comentarios contrastados
4,0 Limpieza de la habitación
4,2 Servicio y personal
3,9 Comodidad de la habitación
3,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 17 jun. 2024
Excelente ubicación todo bien limpio
Comentario de la dirección del hotel
18 jun. 2024 por Christina , la dirección del hotel
Thank you for your positive review! We are delighted to hear that you enjoyed our central location near the theme park and restaurants. We will be sharing your comments regarding the cleanliness of our hotel with our team to continue to provide quality service, and we look forward to welcoming you back at our establishment.
por un viajero real
Publicado el 4 jun. 2024
Buena opción
Comentario de la dirección del hotel
5 jun. 2024 por Christina , la dirección del hotel
Thank you for taking the time to share your feedback with us. Here at Quality Inn we pride ourselves on guest satisfaction, and we’re please to know that you enjoyed our location. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you and your family back in the near future!
por un viajero real
Publicado el 28 may. 2024
Comentario de la dirección del hotel
18 jun. 2024 por Christina , la dirección del hotel
Thank you Adalberto, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
por un viajero real
Publicado el 25 may. 2024
Accesibilidad a restaurantes
Comentario de la dirección del hotel
25 may. 2024 por Christina , la dirección del hotel
Thank you Adalberto, for taking the time to leave us your review. We truly appreciate your feedback regarding our central location near the restaurants. We will use your comments as a reminder to why we love what we do. We’ll continue striving to provide exceptional guest satisfaction to make every interaction with us remarkable. Thank you for choosing Quality Inn and we hope to see you in the future.
por un viajero real
Publicado el 21 may. 2024
Pésima
Comentario de la dirección del hotel
21 may. 2024 por Christina , la dirección del hotel
Dear Deborah, Please allow me to apologize for what you've experienced. Here at Quality Inn we pride ourselves on customer service and guest satisfaction and I am truly sorry to hear that we did not meet your expectations. If there is anything is particular that you did not enjoy please do not hesitate to contact us directly as feedback always helps guide future decisions. It was a pleasure having you, and we hope to have the opportunity to have you in the future to provide you with the service you truly deserve.
por un viajero real
Publicado el 16 may. 2024
Deberían tener desayuno caliente, como revoltillo, salchicha, tocineta. El menú era huevo duro en la nevera, pan, yogures, waffle, jugo y cafe. EL PERSONAL FUE MUY ATENTO . SOBRE TODO DOS CABALLEROS QUE HABLABAN ESPAÑOL.
Comentario de la dirección del hotel
18 may. 2024 por Christina , la dirección del hotel
Thank you so much for your positive feedback! We appreciate your kind words regarding our kind staff specifically Eduardo, and Ezequiel. Your comments regarding the variety of our breakfast options is duly noted. We understand that a diverse breakfast menu can greatly enhance our guests' experience. Rest assured, we will review our breakfast offerings to ensure that we can provide a wider selection of choices to cater to different tastes and preferences.
por un viajero real
Publicado el 14 may. 2024
Comentario de la dirección del hotel
15 may. 2024 por Christina , la dirección del hotel
Thank you Pedro, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am sorry to know that we were not able to provide you with such. If there is anything in particular that you would like to share with us in regards to your recent stay, please do not hesitate to contact us directly. Feed back from our guest is greatly appreciated as we strive to improve our service. It was a pleasure having you, and we would love to see you in the future!
por un viajero real desde Trujillo Alto
Publicado el 13 may. 2024
Comentario de la dirección del hotel
14 may. 2024 por Christina , la dirección del hotel
Thank you for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
por un viajero real
Publicado el 12 may. 2024
Comentario de la dirección del hotel
4 jun. 2024 por Christina , la dirección del hotel
Thank you for taking the time to leave us your ratings. We hope to see you in the near future!
por un viajero real
Publicado el 28 abr. 2024
La carpeta estaba sucia y vieja.
Comentario de la dirección del hotel
1 may. 2024 por Christina , la dirección del hotel
Dear Merly, thank you for your feedback. Please accept our apologies for the lack of cleanliness you experienced. it’s important that our guest enjoy a pleasant stay with top-notch service, and It’s clear that we missed the mark with you. Rest assured, we take your input seriously and we will be discussing your review with our housekeeping team to ensure improvements are made moving forward. Thank you for your review once more.
