Publicado el 2 may. 2018
THIS WAS THE WORST HOTEL I'D EVER HAD, REALLY THE CHINESE WOMAN WHO WAS AT THE RECEPTION ONLY HAD A WORD I'M SORRY
I BOUGHT A EXPEDIA'S" DEAL" BUT IT DIDN'T SAID THAT THE DEAL AT THE HOTEL WAS BECAUSE WAS THE MOST ECONOMY ROOM, IT WAS ON THE FOURTH FLOOR AND THE LIFT WAS JUST TO THE THIRD FLOOR, THERE WASN'T AIR CONDIONED BECAUSE WE WERE IN A "ECONOMIC ROOM", THE ROOM WAS SMALL AND THE PARKING ALTHOUGH WHEN I WAS LOOKING IT SAIDS IT WAS FREE THERE WAS NO ROOM SO THEY SEND US TO PARK IN FRONT OF THE HOTEL IN THE STREET AND THEY CHARGE 12 EUROS PER DAY, I THINK WE HAVE PAYED SUFFICIENT MONEY FOR THAT KIND OF OFFER, SO I RECOMMEND TO ANY ONE THAT IS LOOKING FOR A ROOM , LOOK TWICE BEFORE YOU GO TO THIS HOTEL
Comentario de la dirección del hotel
4 may. 2018 por The team of the Salzburger Hof, la dirección del hotel
Dear Mrs. Margarita, thank you for taking the time to review us! We always strive to make the time for our guests with us a nice experience. We deeply regret that you did not feel well cared with us. In addition, we are sorry to read that we have not met your taste with the room. The Economy room where you have stayed is standard as described and without air conditioning. In the higher categories, the level of comfort and design increases. We have parking on site depending on availability. The price is per day Euro 12,00. This instruction has already been sent to all travel agents. We regret the misunderstandings and wish you a nice time!