Calificación basada en 974 comentarios contrastados
4,1 Limpieza de la habitación
4,1 Servicio y personal
4,1 Comodidad de la habitación
3,9 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 26 oct. 2023
If i can give a negative review about it ill sure do it, their rooms are old, the cleaning on the room was poor, and they charge for parking like if you are not a guest thats so ridiculous. Worst experience ever
Comentario de la dirección del hotel
27 oct. 2023 por Hotel Manager, la dirección del hotel
Dear Leidy, Thank you for sharing your constructive feedback. We truly regret learning about the cleanliness concerns you encountered in your room. This does not align with the high standards we set for ourselves, and we deeply apologize that this was your experience. We have addressed your concerns with the housekeeping department to improve our service going forward. Your comments are instrumental in making necessary improvements, and we will use them in our future plans for developing our property. Furthermore, we understand your frustration with the parking fees and the inconvenience this may have caused you. We are grateful for your patience and understanding. We hope you will revisit us the next time you are in our area. We wish you safe travels.Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 18 sept. 2021
Que estaba muy bien ubicado y cumplió con nuestras espectativas
por un viajero real
Publicado el 21 ago. 2021 en Hotels
por un viajero real
Publicado el 2 ago. 2021
Ok
Comentario de la dirección del hotel
2 ago. 2021 por Adam N- General Manager, la dirección del hotel
Thank you!
por un viajero real desde Souderton
Publicado el 17 jun. 2024
Comentario de la dirección del hotel
19 jun. 2024 por Hotel Manager, la dirección del hotel
Dear Anthony, Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 17 jun. 2024
If you are going to a game at Camden Yards this is the place to stay Clean Close and Comfy are the three words that sums it all up!
Comentario de la dirección del hotel
19 jun. 2024 por Hotel Manager, la dirección del hotel
Dear Pamela, Thank you for your lovely review of the Baltimore Marriott Inner Harbor at Camden Yards and for recommending us to future guests. Our hotel provides an ideal combination of comfort, convenience, and hospitality; therefore, we are delighted to read you enjoyed our well-maintained property and prime location with seamless access to Camden Yards. We hope to be your favored choice whenever your travels bring you back to our area. Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 17 jun. 2024
They cancelled our reservation
Comentario de la dirección del hotel
19 jun. 2024 por Hotel Manager, la dirección del hotel
Dear William, Thank you for leaving your review. We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We understand that not being able to stay with us is extremely frustrating, and we deeply regret any distress caused. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 17 jun. 2024
Comentario de la dirección del hotel
19 jun. 2024 por Hotel Manager, la dirección del hotel
Dear Dana, Thank you for rating your pleasant experience at the Baltimore Marriott Inner Harbor at Camden Yards. We are glad to know you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to Baltimore. Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 16 jun. 2024
Comentario de la dirección del hotel
18 jun. 2024 por Hotel Manager, la dirección del hotel
Dear Robert, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free visit, and we did not live up to your expectations. We hope you will give us another chance to provide you with the hospitality for which we are known. Yours in Service, Allison Vozzola - Hotel Manager
por un viajero real
Publicado el 16 jun. 2024
Never stayed as t when we finally we able to check in the only room available had no working air conditioning. Despite me booking many weeks prior I was told as I booked through a third party I was on the bottom of the list for room assignments.
Comentario de la dirección del hotel
18 jun. 2024 por Hotel Manager, la dirección del hotel
Dear Bridget, Thank you for taking the time to share your review. We are truly sorry you were not able to stay with us due to the issues you mentioned with the air conditioning unit of the available room and for the distress you experienced due to the lack of satisfactory assistance from us. We appreciate you bringing these concerns to our attention. We will address your comments appropriately as we are committed to enhancing our accommodations and services on all levels. Yours in Service, Allison Vozzola - Hotel Manager
