Calificación basada en 326 comentarios contrastados
4,8 Limpieza de la habitación
4,7 Servicio y personal
4,8 Comodidad de la habitación
4,8 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 27 jul. 2023
Best place to stay in Tokyo
Comentario de la dirección del hotel
28 jul. 2023 por Mandarin Oriental, Tokyo , la dirección del hotel
Dear Ms. Sofia, Greetings from Mandarin Oriental, Tokyo! We would like to express our sincere gratitude for selecting our hotel for your recent visit to Tokyo, as well as for taking the time to share your positive experience. We are absolutely delighted to learn that your stay with us was enjoyable and that our team provided you with exceptional service. Exceeding our guests' expectations is always our primary goal, and we are thrilled to have accomplished this during your stay. Your kind words and feedback are truly appreciated, and we will make sure to share them with our entire team. Thank you once again for choosing Mandarin Oriental, Tokyo, as your preferred accommodation, and please feel free to reach out to us should your future travels bring you back to Japan.Warm regards,Yoshihito KasedaHotel Manager
por un viajero real desde Mexico City
Publicado el 26 feb. 2019 en Hotels
por un viajero real
Un gran hotel
Publicado el 21 ago. 2018 en HotelsEl Hotel es precioso y está en un buen sitio. El Personal es muy amable y hay muchos restaurantes diferentes. Las habitaciones son amplias y cómodas. Tiene unas vistas espectaculares. Es caro, pero si se puede merece la pena pagarlo
Comentario de la dirección del hotel
23 ago. 2018 por Mandarin Oriental, Tokyo, la dirección del hotel
Dear Valued guest,
Thank you for staying with us and post your review.
We are delighted to learn that you had a pleasant stay with us. We look forward to welcoming you back in near future.
Yours sincerely,
Social Media Communications
Mandarin Oriental, Tokyo
por JESUS desde México
Hotel Imponente
Publicado el 30 ago. 2015 en HotelsUn hotel imponente, maravilloso en cada detalle, atención inmediata y eficiente, suite extraordinaria, tecnología eficiente y fácil de usar,
Desgraciadamente un incidente no me podría hacerlo calificar cómo el mejor de Tokyo, pero si cómo el segundo.
por un viajero real
Publicado el 18 may. 2024
Comentario de la dirección del hotel
22 may. 2024 por Mandarin Oriental, Tokyo , la dirección del hotel
Dear valued guest, On behalf of the entire team at Mandarin Oriental, Tokyo, I would like to extend our sincere appreciation for choosing to stay with us. Thank you very much for taking the time to share your feedback following your recent stay.We are absolutely thrilled to receive such high scores in all aspects of your stay. It is our utmost commitment to provide exceptional service and create memorable experiences for our valued guests like yourself.Once again, thank you for choosing Mandarin Oriental, Tokyo, as your preferred accommodation. Should your travels bring you back to Japan in the future, please do not hesitate to contact us. We would be delighted to welcome you once again and provide you with another exceptional stay.Yours faithfully,
por un viajero real
Publicado el 6 may. 2024
por un viajero real desde Toronto
Publicado el 19 abr. 2024
Super location, amazing views, 5 amenities. We enjoyed everything, the quality of the room with a stunning view from 30th floor, fantastic choices at breakfast, walkable to amazing restaurants and shopping at Ginza! Service is second to none. Definitely will come back!
Comentario de la dirección del hotel
19 abr. 2024 por Mandarin Oriental, Tokyo , la dirección del hotel
Dear Mr. Sergei, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our superb location, stunning views from the 30th floor, and the wide array of amenities available to you during your stay. We're delighted that you found the breakfast options fantastic and appreciated the convenience of being within walking distance to the amazing restaurants and shopping in Ginza.Providing exceptional service is our top priority, and we are thrilled that you found our service to be second to none. It would be our pleasure to welcome you back for another unforgettable stay. Please do not hesitate to reach out if there is anything we can do to make your next visit even more enjoyable. We look forward to your return!Yours sincerely,
por un viajero real
Publicado el 24 feb. 2024
Comentario de la dirección del hotel
6 mar. 2024 por Mandarin Oriental, Tokyo , la dirección del hotel
Yohei 様過日は、マンダリン オリエンタル 東京へのご宿泊を賜り、ありがとうございました。また、大変な高評価を賜り、心よりお礼申し上げます。頂きましたお言葉を励みに、より一層の発展と皆様方のご厚情にお応えすべく、スタッフ一同決意を新たに努めていく所存でございます。Yohei様におかれましては、何とぞ倍旧のご指導ご鞭撻を賜りますようお願い申しあげます。 マンダリン オリエンタル 東京では、すべてのお客様に丁寧かつ的確な応対と温もりを感じていただけるおもてなしをご提供できますよう、日々精進して参る所存でございます。Yohei様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。
por un viajero real
Publicado el 19 feb. 2024 en Hotels
Comentario de la dirección del hotel
22 feb. 2024 por Mandarin Oriental, Tokyo , la dirección del hotel
Dear valued guestWarm greetings from Mandarin Oriental, Tokyo! Thank you very much for taking the time to rate your recent experience with us. We are absolutely thrilled to receive such high scores in all aspects of your stay. Your positive rating reaffirms that we are moving in the right direction, and it motivates our entire team to continue striving for excellence.Once again, thank you very much for your feedback and we look forward to the opportunity of welcoming you back to Mandarin Oriental, Tokyo in the future. Should you ever require any assistance or have further feedback or suggestions to share, please don't hesitate to reach out to us.Yours sincerely, Mandarin Oriental, Tokyo
por un viajero real
Publicado el 19 feb. 2024 en Hotels
Comentario de la dirección del hotel
22 feb. 2024 por Mandarin Oriental, Tokyo , la dirección del hotel
Dear valued guest, Warm greetings from Mandarin Oriental, Tokyo! Thank you very much for taking the time to rate your recent experience with us. We are absolutely thrilled to receive such high scores in all aspects of your stay. Your positive rating reaffirms that we are moving in the right direction, and it motivates our entire team to continue striving for excellence.Once again, thank you very much for your feedback and we look forward to the opportunity of welcoming you back to Mandarin Oriental, Tokyo in the future. Should you ever require any assistance or have further feedback or suggestions to share, please don't hesitate to reach out to us.Yours sincerely, Mandarin Oriental, Tokyo
