Publicado el 4 jun. 2024
It's more of a 3 star hotel... Location is great next to subway and tons of restaurants & bars... Daily included breakfast was wonderful with lots of options... My booked room was small as expected since I didn't go for higher priced options... Now, room service needs to be requested in advance, which I 'm ok with; decided to request it once during our stay... We didn't get toilet paper supplied, they provided clean towels but didn't take the 2 day old used ones away, and they didn't refill the shower gel container so I ran out of it on my last morning... I expect more if room cleaning / service is requested.... Other than that, front staff very nice and helpful.
Comentario de la dirección del hotel
7 jun. 2024 por Scandic Malmen, la dirección del hotel
Hello Stacey!Thank you very much for the very detailed feedback.We are glad to hear that you in general were very pleased with the hotel.Its very odd that you did not get the full cleaning package, normally when cleaning is booked we do everything that you didn't get. We are very sorry for that. Hopefully we can welcome you back soon again and provide you with the full experience!Kind regards,Scandic Malmen